University of Northern Iowa Alumni and Foundation

Compensation

Full Description

If you are a current University of Northern Iowa employee and would like to apply for this position, login to UNI Works and type “Find Jobs” in the search bar to view and apply for open positions. Full Consideration Date: 02/13/2026 Job Description: Overview: This position establishes university billing policies and procedures. Responsibilities include researching and keeping abreast of higher education billing and collection best practices, presenting U-Bill information to students and parents in both large and small group settings, creating and distributing marketing materials for students and parents, coordinating the customer service needs for the Office of Business Operations (OBO), overseeing the overall collection efforts for the student U-Bill, and auditing U-Bill transactions to ensure accuracy. Key Responsibilities: Oversees the University Bill including posting/auditing transactions, monitoring past due accounts, and coordinating collection efforts. Facilitates small and large group training (orientation) for the University Bill. Coordinates customer services needs for the Office of Business Operations Ensures compliance with federal, state, and university regulations related to collection of student debt. Qualifications: Bachelor’s degree in communications or a business-related field plus at least one year of customer service experience required. Accounts receivable experience preferred. Student experience will be considered. Position Details: Job Category: Professional and Scientific Type of Position: Regular Service Schedule: Calendar Year Application Instructions: All application materials received by February 13, 2026, will be given full consideration. To apply for this position, please click on “Apply” and complete the Employment Application. The following materials must be attached when applying: 1) Resume 2) Cover Letter You will be presented with the opportunity to attach multiple documents when completing the application. Before submitting your online job application, ensure that ALL required materials listed above have been uploaded. Once your job application has been submitted, you cannot make changes. If you have questions regarding this application process, please email careers-support@uni.edu or call 319-273-2422. Compensation: $20.00 to Commensurate Pay Basis: Hourly Pay Grade: 117 FLSA Status: Non-Exempt; position is eligible for overtime or comp time Iowa enjoys a lower cost of living than many other states. See how the Waterloo-Cedar Falls area compares by utilizing the cost of living calculator. Our overall compensation package is enhanced by excellent benefits for eligible non-temporary positions. To learn more about the vibrant Cedar Valley community, visit https://livethevalley.com/. If you would like general assistance with the application process or an accommodation due to a disability, please contact Human Resource Services at hrs-employment@uni.edu or call (319) 273-2422. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. UNI is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or any other basis protected by federal and/or state law. Campus Security & Crime Statistics, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, information on crime statistics for recent years, Public Safety personnel and programs, building access, reporting crimes, safety suggestions, and policies, programs, and services regarding alcohol, drugs, and sexual abuse, is available in the UNI Annual Security and Fire Report. A paper copy is available from the Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Privacy Statement | Equal Opportunity and Non-Discrimination Statement | Federal EEO Rights | E-Verify | Policies and Procedures | Tobacco Free Campus The University of Northern Iowa is hiring! Our continued success depends on hiring the most talented people we can. Please explore our current open positions and apply to those you feel best suit you, track your progress in the selection process, and continue to view new postings that may be of interest to you. Thank you for your interest in employment at UNI! The University of Northern Iowa provides a high-quality and diverse educational experience, purposefully guiding students to find and develop their strengths and prepare them for success after college. The university's attractive size, approximately 9,200 students, allows UNI to offer faculty, facilities and academic choices characteristic of a much larger university while retaining a friendly, small-college atmosphere on a park-like campus. UNI has been consistently recognized as one of the "Best Midwest Universities" by U.S. News & World Report. Located in Cedar Falls/Waterloo, the campus is comprised of more than 40 buildings on 940 acres. Designated as a Best Place for Working Parents, UNI supports all individuals through family-friendly policies, practices and benefits. The University provides a comprehensive benefits package, enabling us to be highly competitive within the Cedar Valley and across the state.