University of Miami

Compensation

Full Description

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Records Assistant is responsible for delivering a high-quality customer service experience to potential applicants, current applicants, and newly admitted students and their families. In addition, this person will be responsible for reviewing, sorting, classifying, maintaining, and archiving documents, data, test scores, and other sensitive information related to a student’s official enrollment records using the University’s student information systems, including Slate, PeopleSoft/CaneLink, PowerFaids, and OnBase. Primary Duties and Responsibilities: Serve as the primary contact via phone and email for student and parent questions and concerns related to student applications and records and serve as the liaison for student records to other University departments. Load and index all documents and files related to undergraduate student records and ensure that the appropriate checklists are satisfied. Ensures that student records are kept secure and confidential and are accurately recorded in the University’s student information system(s). Understands and communicates important concepts related to records management and utilizes a practical approach for ensuring that student records are accurately maintained. Regularly review and manage mismatched records in Slate, manage test scores, and process change requests from EM functional personnel. Assists with the final high school transcript review process. Other duties as assigned. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Minimum Qualifications: Education and Experience Requirements (Essential Requirements): High school diploma required. Post-secondary education preferred. One (1) year of relevant work experience managing records, preferably in a higher education or corporate setting. Any appropriate combination of relevant education and work experience will be considered. Knowledge, Skills, and Abilities: Knowledge of records management concepts is important for this position. Strong attention to details and ability to manage multiple projects and tasks simultaneously is required. Excellent oral and written communication skills and ability to provide excellent customer service to students, parents, and administrators. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: A2 The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. Transforming lives With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.