University of La Verne

Compensation

Full Description

Position Type Classified Appointment Type Regular FTE % 100% Work Schedule (if atypical) This is an onsite position. University Overview Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university—it’s a home for passionate individuals like you. At the University of La Verne, we embody four core values that set us apart—Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you’re fueled by these principles and are eager to make a meaningful impact, your journey begins here. With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education. Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today! Diversity Statement The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities. Job Description Summary Under direction, manages the administration of work order requests from housing residents; liaison with Facilities Management Services to resolve maintenance work orders requested by residents; responsible for coordinating scheduled cleaning with Housekeeping, responsible for housing key management and process development; and analyze data related to key areas of responsibility to strategize and improve processes. Minimum Qualifications • Excellent oral and written communication skills. • Strong organizational and administrative skills. • Strong analytical and logical thinking skills. • Ability to work with a diverse population; ability to keep high level of confidentiality. • Ability to make decisions independently. Preferred Qualifications Able to use PC Computer, MS Office, Word, PowerPoint, Excel, HR Application, Microsoft Outlook, Banner GUI Internet, StarRez Housing database, PeopleAdmin, WordPress, Fax, and copy Machines. Benefits Summary Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee’s total compensation. Benefits include a comprehensive health and wellness plan, tuition remission program for employee, spouse, and dependent children, a generous contribution to the University’s 403B retirement plan, and a generous time off plan. Employment is contingent upon successful completion and clearance of a background check and employment verification. Location La Verne Main Campus Number of Vacancies 1 Physical Demands Summary The physical demands include the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally. Clear verbal and written communication is essential, as the position involves frequent interaction with colleagues, clients, or external partners. The noise level is generally low to moderate. The position may occasionally involve meeting deadlines or managing multiple priorities, which can require sustained focus and mental stamina. Do the essential functions of this job require lifting? Yes If yes, list maximum weight and duration 20Lbs Describe work environment This position is based in a standard office environment and primarily involves sedentary work. Employees are expected to spend extended periods of time working at a desk, using a computer, and engaging in routine office tasks such as emailing, attending m Duties Specific Duties Management of Work Order Process- Management and coordination of Housing work order system to ensure appropriate, efficient, and timely response, referrals and resolution oi issues. This includes developing, reviewing, and updating maintenance response referral and response procedures, protocols and manuals; supervision and training oi student staff who are reviewing and imputing work orders to Help Desk; Liasoning with internal partners Facilities Management Services, Housekeeping, Help Desk, OIT) and external vendors spectrum, WASH, etc.); Analyzing work orders for trends and patterns so as to optimize service and resolve issues in timely manner. Percentage Of Time 40% Specific Duties Key Management – Review, update and implement, system to account for all housing resident rooms and building keys, including keeping an accurate record of all keys in StarRez database. This includes management and troubleshooting of the Symmetry and E-Plex electronic key systems; developing, reviewing and updating key management process and procedures; training all Housing staff in key management process and system; Liaison with campus Safety and Facilities for key preplacement and management of hard and electronic keys. Percentage Of Time 30% Specific Duties Room condition Inventory process – Ensure all room condition inventories FR Is) are impacted by housing staff for every room prior to residents move in and after move out; reviewing information received through R Is, work orders and general resident immunization to ensure work orders are placed as needed and appropriately to Facilities Management Services. Percentage Of Time 13% Specific Duties Data Analysis and Efficiency – Tracks, complies, and analyses data related to key areas of responsibility so as to develop strategies and programs, processes or policies to improve efficiency and effectiveness. This includes but not limited to work orders request submitted by residents; lost key requests Percentage Of Time 10% Specific Duties Service to the Division and University: Provide service to Division of Student Affairs, campus committees and other projects as assigned. Support professional associations through committee work, conference presentations, and activeparticipation. Percentage Of Time 3% Specific Duties Serve as a campus Security Authority for the La Verne campus Percentage Of Time 2% Specific Duties Other duties as assigned by the Dean of Students and Director of Housing Percentage Of Time 2% Salary Range Minimum: $21.86 Maximum: $23.25 Posting Detail Information Posting Number 2024-251136SA Special Instructions to Applicants The University of La Verne is unable to provide sponsorship for work visas at this time. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Open Date 12/08/2025 Close Date Open Until Filled No