Union Square Psychology

Compensation

Full Description

The Practice Manager / Director of Operations will oversee the administrative and operational functions of the practice. This is a leadership role responsible for building systems, managing workflows, supervising administrative staff, and ensuring financial and operational health. Responsibilities: • Oversee daily administrative operations • Supervise intake coordination and administrative staff • Manage billing workflows and revenue cycle oversight • Track performance metrics and generate operational reports • Optimize EHR systems and documentation processes • Lead clinician onboarding and operational training • Maintain HIPAA compliance and operational policies • Coordinate insurance credentialing and payer communication • Support strategic planning and growth initiatives Qualifications: • 3+ years experience in healthcare or mental health practice management • Strong understanding of insurance billing and reimbursement processes • Experience managing EHR systems • Demonstrated leadership and systems-building skills • Highly organized with strong problem-solving ability • Familiarity with New York mental health regulations preferred • Experience or background providing clinical work is preferred Pay: $35.00 - $65.00 per hour Benefits: • Flexible schedule Work Location: Remote