$46K - 56K a year
Process customer orders and inquiries via phone, email, and chat in a call center environment, assisting customers with product, pricing, and shipping questions.
High school diploma or equivalent, customer service experience preferred but not required, availability for 6-week training travel, and strong communication skills.
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Onsite Shift Hours: Monday - Friday, 8:30 AM to 5 PM Position Responsibilities • Process customer orders and inquiries in a collaborative call center using world-class technology. • Communicate with customers over phone, email and chat. • Help customers navigate Uline's website and online ordering. • Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements • High school diploma or equivalent. Bachelor's degree preferred. • Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers! • MUST be available to travel for initial 6-week training at Uline's other North American locations. Benefits • Complete health insurance coverage and 401(k) with 6% employer match that starts day one! • Multiple bonus programs. • Paid holidays and generous paid time off. • Tuition Assistance Program that covers professional continuing education. Employee Perks • Best-in-class, clean, modern facilities. • First-class fitness center and beautifully maintained walking path. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-LP3 #LI-NV001 (#IN-NVCS)
This job posting was last updated on 9/30/2025