Tufts Medicine

Compensation

Full Description

Title: Senior HR Information Systems Analyst - UKG Hours: 40 hours; M-F 8:30-5:00 PM EST Location: Open to remote work. Occasional travel required to Massachusetts as needed. About The Role: The Senior Information Systems Analyst UKG serves as Tufts Medicine’s senior technical and functional expert for UKG, with a strong emphasis on UKG Advanced Scheduler and workforce management optimization across the health system. This role leads complex system initiatives, drives continuous improvement, and partners with operational and clinical stakeholders to ensure UKG supports staffing and labor efficiency, compliance, and reduction of cost to the organization. About Tufts Medicine: Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. The health system is the principal teaching affiliate for Tufts University School of Medicine. The strong relationship between Tufts Medicine and Tufts University School of Medicine is evident in our governance, academic and research structure. Tufts Medicine is comprised of the following clinical entities: · Tufts Medicine Professional Group (TMPG) · Tufts Medicine Integrated Network (TMIN) · Tufts Medical Center · Lowell General Hospital · MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford · Tufts Care at Home Job Profile Summary This role focuses on supporting the design, development, and implementation of human resource programs and policies, including recruitment, training and development, compensation and benefits, mobility, talent acquisition, diversity, talent management & organization development and employee/labor relations. In addition, this role focuses on performing the following People Technology Solutions: vendor partnership relationship and integrations, configuring, maintaining, and auditing current configuration. Also, maintains employee records for accuracy for payroll and applicable integrations. Also prepares statistical summaries, dashboards and ad hoc reports. This role also ensures that People Technology Solutions are fully tested, operational, and connected to Tufts Medicine’s strategies. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems. Job Overview This position maintains the assigned Human Resources Information System (HRIS) to ensure data integrity, report development, system maintenance and more. Responsible for ensuring that HRIS is maintained with current and accurate employee data as it relates to user access, organizational hierarchies, communication templates, integrations and more. Responsible for designing, developing, and supporting assigned applications. Responsible for the operation and maintenance of the activities necessary to ensure the timely production and dissemination of accurate reports, data and management information. Acts as the liaison between the data/information customers to provide specification requirement development support, consultation, and analysis for data/information needs. Responsible for project-based analysis and reporting projects and executive ad hoc report requests. Provides organizational support through analytics using programming, conducting research and participating as a project team leader/member. Job Description Minimum Qualifications: 1. Bachelor’s degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field AND Five (5+) years of progressive more responsible and complex experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations AND Three (3+) years of hands-on experience with the Boomi Platform OR; Associate’s degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field AND Seven (7+) years of progressive more responsible and complex experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations AND Five (5+) years of hands-on experience with the Boomi Platform. 2. Hands-on experience with UKG API frameworks, file-based integrations (CSV/XML/JSON), SFTP processes, and automated data workflows. 3. Strong understanding of HR data structures, workforce management data models, and payroll/timekeeping dependencies. Preferred Qualifications: 1. UKG Pro or Dimensions integration certifications. 2. Experience with Mulesoft, SnapLogic, or other middle-tier integration platforms. 3. Familiarity with SQL, relational databases, or scripting languages used for data transformation. 4. Experience supporting ERP or HR technology ecosystems in a large healthcare system. 5. Seven (7+) years of direct experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations. 6. Experience in a healthcare system or highly regulated environment. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Serves as the subject-matter expert for UKG inbound and outbound integrations, including file-based interfaces, API-driven data exchanges, event-based integrations, and SFTP processes. 2. Maintains, monitors, and troubleshoots all UKG interfaces to ensure timely and accurate data transmission across HR, Payroll, Finance, and clinical systems. 3. Partners with IT and vendors to design, test, implement, and optimize integration workflows, ensuring scalability and adherence to Tufts Medicine’s integration architecture. 4. Leads root-cause analysis on integration failures and partner on long-term solutions to prevent recurring issues. 5. Configures and maintains UKG modules that interact with integrations (e.g., Timekeeping, Accruals, Person Data, Job Data). 6. Supports UKG release management including testing integrations against new features, patches, and upgrades. 7. Ensures data mapping, data transformations, event triggers, and interface schedules align with business processes and security requirements. 8. Maintains documentation of integration designs, file layouts, data dictionaries, and workflow diagrams. 9. Serves as a liaison between HR Technology, IT, Payroll, HR Operations, Finance, and clinical departments to understand data needs and system dependencies. 10. Leads requirements gathering sessions for new data feeds, interface enhancements, and system-to-system connectivity. 11. Collaborates with vendors (including UKG) to resolve complex issues and launch new connections or file exchanges. 12. Supports data governance efforts by ensuring accurate, secure, and compliant data movement across systems. 13. Validates data accuracy through regular audits, reconciliation processes, and quality checks. 14. Upholds HIPAA, SOC, and other regulatory standards related to data privacy and security. 15. Maintains integration-related SOPs, change-control documentation, and support ticket records. 16. Assists in building and maintaining reporting datasets and extracts tied to integration outputs. 17. Partners with HR and business analytics teams to ensure data consistency across reporting sources. 18. Supports the creation of dashboards or audit tools that monitor integration health and data volume trends. 19. Provides guidance to HRIS Analysts on technical troubleshooting, testing practices, and system best practices. 20. Serves as an escalation point for integration-related support issues. 21. Contributes to team knowledge-sharing, training materials, and documentation improvements. Physical Requirements: 1. Professional office environment with typical office requirements such as computers, phones, photocopiers, filing cabinets, etc. 2. Largelyasedentaryrole,whichinvolvessittingmostofthetime,butmayinvolvemovementssuchaswalking,standing,reaching, ascending / descending stairs and operating office equipment. 3. Frequently required to speak, hear, communicate and exchange information. 4. Able to see and read computer displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols. 5. Occasionally lift and/or move up to 25 pounds. Skills & Abilities: 1. Significant knowledge of the Human Resource function. 2. Skills in process improvements relative to Human Resource operations. 3. Strong analytical skills with the ability to complete high priority projects and activities with time-sensitive deadlines. 4. Proven ability to troubleshoot complex technical issues, analyze log files, and interpret error codes. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $91,879.42 - $117,150.49 Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.