Truist

Compensation

Full Description

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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Facilities Services and Programs Manager is responsible for day-to-day oversight of Facilities Operations policies, processes and procedures, overseeing smaller strategic vendor relationships and their day-to-day activities as well as leading and executing facilities infrastructure programs that are transformational in nature for Truist within the Corporate Real Estate and Workplace division. *** This position will be 5 days in office in our Charlotte location *** ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Responsible for creation, processing, quality assurance, risk mitigation and execution of controls necessary for day-to-day work within Facilities Operations and with our strategic vendor partners. 2. Identify, prioritize and execute upon large infrastructure capital programs designed to enable long term efficiency of facility assets. Oversee these assigned infrastructure projects from conception to completion to ensure achievement of business needs, while providing accurate documentation and costs for project modeling and annual plan. 3. Identify and resolve technical, operational, risk management, business and organizational challenges within Facility Operations. 4. Solve routine and unique problems of high complexity by analyzing possible solutions using experience, judgment and precedents. 5. Manage Facility Operations expenses and capital budgeting in a manner that optimizes expenditures and achieves desired results 6. Make leadership decisions within established policies, procedures and established objectives. 7. Facilitate cross-functional initiatives with personnel from other functional areas at Truist and within CREW for successful change management and other special projects. 8. Focus on enhancing knowledge of Truist’s processes, culture and clients. Impact the quality of our own work and the work of others on the team. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree in Business, Finance, Construction Services field, or equivalent education and related training or experience 2. Minimum of five years of experience in real estate, facility management, vendor management or relevant services. 3. Broad facility management knowledge with an emphasis on: centralized services, ongoing repair and maintenance, budgeting processes, financial reporting and day-to-day operations. 4. Strong leadership and communication skills with ability to lead projects of significance and risk exposure. 5. Ability to think critically and strategically, multi-task, and drive change. 6. Strong quantitative and analytic abilities 7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. 8. Ability to travel, occasionally overnight Preferred Qualifications: 1. Program and/or project management experience. 2. Previous experience in the real estate and facilities management industry, financial services or banking industry. 3. Working knowledge of architectural, electrical and mechanical systems. 4. Working knowledge of real estate leases, contracts and related documents. 5. Vendor management experience. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.