TrueLearn

Compensation

Full Description

• *Completion of all pre-screening questions is required for consideration in the selection process. A cover letter is required along with your resume** Overview - About Medality Medality (a TrueLearn company) offers the definitive online platform for clinical compliance and training. We are solving the fragmented, manual processes that burden healthcare administrators and contribute to clinician burnout. By consolidating CME/CE tracking and compliance requirements into a single, intuitive platform, Medality eliminates high-stakes risks and streamlines onboarding. We empower practices with simplicity and control, positioning ourselves as the essential solution in the healthcare market. Position Summary As the Licensing and Credentialing Analyst, you will serve as the subject matter expert for our Compliance Rules Engine. This role sits at the intersection of healthcare regulation and product development. You will ensure our platform remains accurate, help prioritize new features, and provide expert guidance to our customers and internal teams. Key Responsibilities • Regulatory Maintenance: Monitor national medical boards and healthcare agencies for changes in licensing, credentialing, and CME requirements; contact boards when needed directly to clarify complex regulations. • Product Optimization: Directly update the internal Compliance Rules Engine to ensure the platform accurately reflects current clinician requirements. • Product Gap Analysis: Audit current product features to identify opportunities for improvement and customer value. • Cross-Functional Collaboration: Partner with the Product team to prioritize, implement and test new software enhancements. • Knowledge Management: Document compliance updates and brief the wider organization to ensure all departments are aligned on regulatory changes as needed. • Customer Advocacy: Assist Support teams in resolving complex compliance inquiries and ensure customer feedback is integrated into the product roadmap. Requirements • Experience: 5+ years of direct experience in medical licensing, credentialing, or a high-level regulatory compliance role. • Research Skills: Proven ability to synthesize complex regulatory language into actionable requirements. • Technical Proficiency: Basic understanding of databases and using administrator software tools and proficient in Microsoft Office (Word, Excel, Outlook) or similar Google suite tools. • Analytical Mindset: Ability to analyze data and workflows to recommend process improvements. • Communication: Strong written and verbal skills, with a high degree of professional follow-up. • Detail-Oriented: Exceptional attention to detail with the ability to manage multiple deadlines in a fast-paced environment. Preferred Qualifications • CPCS Certification: Certified Provider Credentialing Specialist. • Specialized Knowledge: Experience with licensing in Radiology or across multiple medical specialties. • Software Savvy: Previous experience using or implementing specialized credentialing software. Why Join Us? You will play a pivotal role in building a solution that directly reduces clinician burnout and improves the quality of patient care by removing administrative friction. Job Details: ● Status: Full-Time ● Reporting to: Head of Product, Medality ● Location: Fully Remote Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Application Question(s): • How would you rate your overall technical proficiency for this role? 1. Beginner – I require frequent guidance 2. Intermediate – I work independently on standard tasks 3. Advanced – I handle complex tasks and troubleshoot issues 4. Expert – I design solutions and mentor others • Have you analyzed data or workflows to recommend process improvements? If so, please briefly describe. • Do you regularly use systems or tools to prevent errors and track deadlines? If so, please briefly describe. • REQUIRED - Please submit a cover letter with your resume when applying for this position. Experience: • Licensing and/or Credentialing at a Medical Practice: 4 years (Required) Work Location: Remote