True Talent Solutions Partners

Compensation

Full Description

About the Role Build a customer advocacy engine from the ground up at a Series B healthcare AI company. This role turns customer outcomes into compelling stories, trusted references, and peer connections that support company growth. What You'll Do Build a Customer Advisory Board, including member recruitment, charter design, and initial engagements. Create a customer reference program and a consistent cadence for producing case studies, testimonials, and video content. Develop a customer speaker bureau and prepare customers for events, webinars, and press opportunities. Integrate customer proof points into the website, sales materials, account-based marketing campaigns, and executive communications. Develop reporting to track program impact, including pipeline influence, references delivered, stories published, and community engagement. What We're Looking For 7 to 10 years of experience in B2B customer marketing, customer advocacy, or product marketing, including enterprise experience. Experience building customer advocacy and reference programs from zero to one, including establishing or revamping a Customer Advisory Board. Background in healthcare, healthtech, or another regulated industry, with experience engaging executive stakeholders. Experience at a high-growth B2B startup or established company. Familiarity with CRM and marketing automation tools, including Salesforce. Compensation & Benefits Base salary: $180,000 to $200,000 USD annually. Visa sponsorship is available. Location Remote, with San Francisco, California as the primary location.