TriWest Healthcare Alliance

Compensation

Full Description

Profile • This is a hybrid role opportunity at our North Phoenix, Arizona Corporate Office** First 30 days of training are required onsite with a transition to three days in the office and two days work from home. Job Summary Performs senior Human sources generalist responsibilities in recruitment, employee relations and training. Coaches leaders on TriWest Human Capital policies and procedures, including employee relations, leadership development, employee engagement, exit interviews, turnover analysis, performance appraisal system, supervisory training, and internal investigations. Education & Experience Required: • Bachelor's degree in Human Resources or related field or equivalent experience • 5+ years experience as Human Resources Generalist with strong Employee Relations / Organizational Effectiveness background • 3+ years in Employee Relations / Labor Relations • 3+ years of full life cycle recruiting experience • Strong knowledge of federal, state, and local employment laws and regulations • Demonstrated experience establishing strong relationships with leaders at all levels which includes success at influencing leaders to make the right decisions. • Strong business acumen, using that understanding to effectively develop and deploy solutions that help leaders meet their business goals. Demonstrated experience as a change agent, leading and managing organizational changes. Project management experience in leading and participating on teams. Experience developing and facilitating leadership development programs such as employee engagement, coaching, conflict management and performance management. Strong presentation skills. Preferred • PeopleSoft experience • o Strong knowledge of the following leadership and management theories; Situational Leadership, Emotional Intelligence, and Predictive Index. • Supervisory experience Key Responsibilities • Recruitment - Conducts full lifecycle recruiting by sourcing candidates, screening candidates, online skill testing, negotiating offers, and arranging for pre-hire setup. Consults with employees and line managers on organizational and talent effectiveness issues, including performance management, communication, conflict management and change management. • Conducts formal and informal investigations regarding employee relations issues. Effectively resolves issues within a reasonable timeframe and with appropriate outcomes. Outcomes may include disciplinary action up to and including termination of employment. Ensures compliance with federal, state, and local regulations, including employment law, Equal Employment Opportunity, American with Disabilities Act. • Coordinates the exit interview process for assigned area, including analyzing, identifying employee retention issues, and reporting on trends to Human Capital department management. Travels to field locations as required, coaching line managers on talent management issues and supporting regional Human Capital training initiatives. Consults with management team on the annual performance appraisal process to ensure compliance with Human Capital protocols. • Perform other duties as assigned • Regular and reliable attendance is required Competencies Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications Creativity / Innovation: Ability to develop unique and novel solutions to problems; View change as necessary Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues Technical Skills: Advanced collaboration, listening, consulting, and conflict resolution skills; Experience conducting investigations; In-depth knowledge of TriWest Human Resources policies and procedures, Knowledge of Human Resources management concepts; Federal, state, and local employment law; Ability to maintain the confidentiality of information and maintain safeguards; presentation skills Self Starter/Initiative/Flexibility. Ability to change priorities efficiently and effectively and perform well in a dynamic environment. Willing to perform a variety of responsibilities Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment Working Conditions Working Conditions • Availability to work non-regular hours as required • Works in a standard office environment, with minimal travel • Extensive computer work with prolonged sitting Company Overview Taking Care of Our Nation’s Heroes. It’s Who We Are. It’s What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®! Our job is to make sure that America’s heroes get connected to health care in the community. At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996. Benefits We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: • Medical, Dental and Vision Coverage • Paid time off • 401(k) Retirement Savings Plan (with matching) • Short-term and long-term disability, basic life, and accidental death and dismemberment insurance • Tuition reimbursement • Paid volunteer time Equal Employment Opportunity TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.