TriMet

Compensation

Full Description

The Manager of Facilities Management works to provide leadership and effectively integrate and translate the principles and focus of the District's strategic direction into the management of the Department. They implement preventative maintenance plans that include the measurement for all cleaning and maintenance activities to ensure safe, cost efficient and quality based maintenance practices. This role ensures department members understand their part in fulfilling agency goals and vision, and instills a strong safety and customer service culture. Responsibilities include setting of goals and performance objectives, monitoring and adjusting objectives as needed to achieve KPI results. The Manager of Facilities Management is responsible for the management and oversight of TriMet's Facilities Management Department, which minimally includes: asset management, bus and rail administrative and operational buildings and grounds, layovers, transit centers, rail platforms, elevators, park and rides, parking garages, landscape and hardscape, fencing, rail grade crossings, the Robertson Tunnel, substations, bus stops, bus shelters and on-street amenities. This position works to manage Service Contracts, Inter-Governmental Agreements (IGAs) and agency staff to deliver facilities maintenance, landscaping, rail platform and amenities cleaning, janitorial, shelter cleaning, and other needed services to support the operations of TriMet. The Manager represents TriMet in agency and inter jurisdictional negotiations; utilizing data to develop and processes and procedures to maintain new programs. This role requires being onsite four (4) days per week. Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements. Safety is a fundamental value that guides all aspects of our work. Perform related duties as required. Serve as a good steward of TriMet and maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings. Forbes Magazine recently ranked TriMet as one of the top five places to work in Oregon! TriMet is ranked the number one Oregon-based employer in the state, as well as the top “Transportation and Logistics” employer in the state. • Provide leadership to facilitate the implementation of TriMet and Maintenance Vision, Mission and Values. Effectively plan and manage staff and work assignments based on data analysis and supported by policies and procedures with a strong emphasis on safety and customer service. Responsible for the effective staffing, performance management, professional development and supervision of facility maintenance management, assistant managers and the front line union and non-union staff and contractors. Provide effective coaching and counseling to guide employees toward safe and high work standards and performance. Carry out routine employee management tasks, including leave approval, evaluations, and disciplinary procedures. Understand and apply Agency policies, procedures, and Working Wage Agreement (Union Contract). Hold staff accountable for appropriate, professional conduct, including approval of all purchases made for equipment and materials required to complete the work. Perform related labor relations activities, including meeting with employee and union representatives to resolve disputes and grievances. Work with human resources to create and maintain a productive, effective, respectful, and knowledgeable work force through recruitment and professional development. • Develop and implement efficient, effective and clearly documented programs to support Facilities Management and Agency initiatives, including implementation and maintenance of an Enterprise Asset Management System (EAMS) structured to provide actionable data for use in planning and management. Develop and maintain department maintenance plans supported by: comprehensive asset inventory; asset condition assessments; preventative maintenance protocols in accordance with manufacturer’s recommendations, FTA and other jurisdictional requirements; and key performance indicators. Devise and implement safe and efficient work group configurations and service delivery processes with an emphasis on safety and customer service. Oversee the safe, efficient and effective delivery of all preventive maintenance, general repair and minor remodeling of facilities to minimally include mechanical, electrical, plumbing, painting, doors and locks, fencing and gates, parking lots, roofing systems, heating, ventilation and air conditioning (HVAC), elevators, signage, underground utilities, janitorial, landscape, and shelter cleaning services for TriMet facilities. • Coordinate with TriMet departments to clearly define roles, responsibilities and communication protocols, and to provide services needed to maintain a productive and safe work environment in support of agency goals. Work with community and jurisdictional partners to clearly define and document roles and negotiate responsibilities for installations at various locations via IGA’s or similar agreements. Represent TriMet to community members and organizations in a positive light and manage expectations in alignment with available resources and logistical constraints. • Prepare operating and capital budget requests, perform budget forecasting, quality assurance, and fiscal management over services provided. Track and manage maintenance work and facilities assessment and condition reports, maintenance studies, and establish priorities for operational and deferred maintenance and capital repair. • Work with Engineering and Construction to influence designs, determine project priorities, programming and development, commissioning and close out. Manage operating/maintenance projects and contracted services, including; develop bid documents including scope of work, project cost estimate, project schedules; work with contractors and perform quality assurance of work performed. Define, identify, budget, schedule and manage preventive maintenance, repair, and replacement work programs, campaigns and capital needs, utilizing TriMet CMMS and future EAMS. Monitor maintenance activities to ensure compliance with program goals and production. Identify and develop innovative or best practice initiatives. Prepare weekly, monthly and/or quarterly progress reports. Create departmental plans that include staffing, objectives, strategies, and key performance indicators. Conduct research and develop reports related to special projects or work assignment. A minimum of a high school diploma/GED is required, with a Bachelor's Degree in business, management, construction or project management, or public administration being preferred. A minimum of six (6) years of total credited experience.* Four (4) years of progressively responsible facilities and/or project management experience are required. Two (2) years of lead or project management or staff management experience are required. One (1) year of experience managing a combination of professional staff and union employees is preferred. Or any equivalent combination of experience and training.* The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience". Type of Position / Grade / FLSA Grade 17, Exempt, Non-Union, Full-Time. Salary Range Minimum: $110,957.00 Maximum: $166,434.00 Salary offers will be determined by a candidate’s education, training and relevant experience. Any final offer of employment will fall within the range stated above. For transparency, we choose to list the full available grade range, however, TriMet’s salary administration process will ultimately determine the final salary offered. Selection Process Candidates will be selected based at a minimum on the result of: 1. Application Review (please include: Cover Letter and Resume) 2. Panel Interviews 3. Reference Check Supplemental Information Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each. Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered. If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission. If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation. TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities. ADA Statement As applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work. If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation.