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TRILLIUM HEALTH RESOURCES

via Adp

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Population Health Specialist

Anywhere
full-time
Posted 9/25/2025
Direct Apply
Key Skills:
Health Education
Community Resources
Wellness Self-Management
Project Coordination
Outreach Support
Health Literacy
Resource Referral
Mental Health
Substance Use
Intellectual Disabilities
Developmental Disabilities
Telephonic Engagement
Holistic Health
Care Management
Supportive Outreach
Member Engagement

Compensation

Salary Range

$34K - 44K a year

Responsibilities

The Population Health Specialist will engage members in the Tailored Care Management program, providing personalized support to improve health outcomes. Responsibilities include member education, wellness self-management assistance, and outreach to close care gaps.

Requirements

Candidates must have a High School Diploma or GED and at least one year of relevant experience in health and human services or lived experience with specific health conditions. A valid driver's license and residency in North Carolina are also required.

Full Description

Pay Plan Title: Health Specialist Working Title: Population Health Specialist FLSA Status: Non-Exempt Posting Salary Range: $34,496 - $44,367 Office Location: Remote within North Carolina.    POSTING DETAILS:   Make an Impact   Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.   Why Work for Us?    Trillium believes that empowering others begins with supporting our team. We offer our employees:   * A collaborative, mission-driven work environment * Competitive benefits and work-from-home options for most positions * Opportunities for professional growth in a diverse inclusive culture   Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.   If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!   What We’re Looking For   Trillium Health Resources is seeking a dedicated and passionate Population Health Specialist to join our team and make a tangible impact on the lives of individuals within our community. This vital role is at the forefront of our commitment to improved health outcomes and is designed to be a dynamic and rewarding opportunity for the right candidate. The Population Health Specialist position is a key component of our expanding population health strategies. This role will primarily function telephonically and virtually, allowing you to connect with members from the comfort of your workspace. You will play a crucial part in engaging members in our Tailored Care Management program, ensuring they receive the personalized support they need to thrive.    On a typical day, you might:   * Offer member education on topics such as health and wellness concepts and how to access community resources. * Assist members in wellness self-management techniques, monitoring self-care, and supporting community inclusion. * Assist with the development and coordination of projects and programs. * Outreach to support care gap closures and other organizational identified engagement initiatives. * Perform supportive outreach, follow-up, and engagement with members. * Facilitate programs and activities that promote holistic health and improve members’ health literacy/education (teaching self-management skills, sharing self-help recovery resources, educating on chronic conditions, etc.). * Ensure the proper storage and transmission of sensitive health records. * Provide any additional support services/referrals in addressing unmet health-related resource needs, such as housing, transportation, nutritional food sites, and other services as needed.    Employee Benefits:   Trillium knows that work/life balance is essential. That’s why we offer:   * Typical working hours: 8:30 am – 5:00 pm * Work-from-home options available for most positions * Health Insurance with no premium for employee coverage * Flexible Spending Accounts * 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year * NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook [https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook] * 401k with 5% employer match and immediate vesting * Public Service Loan Forgiveness (PSLF) qualifying employer * Quarterly stipend for remote work supplies   Qualifications   Required: * High School Diploma or GED  * Must meet one of the following: * Have one (1) year of paid experience in the Health and Human Services field, including experience working with any combination of the MH/BH/SU/IDD population with at least one year of paid experience working directly with people experiencing serious and persistent mental illness, severe or prolonged substance use, intellectual or developmental disabilities.  Duties such as experience teaching MH/BH/SU/IDD population students, or working with them in institutional settings, performing general outreach with individuals, coordinating services/appointments, engaging in health promotion activities, linking members to community resources, and supporting a care team would be qualifying experience; OR  * Have one (1) year lived experience with an intellectual/developmental disability (I/DD) or traumatic brain injury (TBI) with demonstrated knowledge/direct personal experience pertaining to the North Carolina Medicaid system; OR * Have one (1) year lived experience with a mental/behavioral health condition with certification as a Peer Support Specialist; OR  * Have one (1) year of being a parent or guardian of an individual with an I/DD, TBI, or mental/behavioral health condition with direct experience providing care for that individual and navigating the Medicaid system on behalf of that individual note that a parent/guardian cannot serve as a Health Specialist for their family member).  * Must have a valid driver’s license * Must reside within North Carolina.  * Must be able to travel within catchment as required.   Preferred: * Two years’ experience preferred. Prefer lived experience, experience working with people who have serious and persistent mental health conditions, or experience with community based organizations centered around housing, food insecurity/healthy eating, transportation, education & employment, interpersonal violence/toxic stress and/or social integration and inclusion. * Prefer Certified Peer Support Specialist, CNA, or Community Health Worker (CHW) certifications.   Deadline for Application: October 3, 2025 at 11:59 pm   How to Apply   To be considered, submit your application and resume through our ADP Career Center. Your resume must include:   * Employer name, dates of service (month/year), average hours worked per week, and essential job duties * Education details (degree type, date awarded, institution, field of study) * Licensure/certification information, if applicable   After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.   Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.   Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.   #Innovation  #Technology #Careers  #NorthCarolina  #BehavioralHealth

This job posting was last updated on 9/26/2025

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