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Trillium Health Resources

Trillium Health Resources

via Glassdoor

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My Choice/CRISP In-Reach Care Manager

Anywhere
Full-time
Posted 1/5/2026
Verified Source
Key Skills:
Customer Support Leadership
Process Improvement
Data Analysis

Compensation

Salary Range

$54K - 67K a year

Responsibilities

Providing in-reach and care management to members with complex needs, including education, care planning, and community resource linkage.

Requirements

Must be licensed in human services or nursing, with experience in mental health/substance abuse, and reside within the specified counties in North Carolina.

Full Description

This a Full Remote job, the offer is available from: United States, Indiana (USA), North Carolina (USA) Pay Plan Title: Care Manager Working Title: My Choice/CRISP In Reach Care Manager FLSA Status: Non-Exempt Posting Salary Range: $54,106 - $67,210 Office Location: Remote within Trillium’s Mid State Region (See requirements section for included counties) POSTING DETAILS: Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Why Work for Us? Trillium believes that empowering others begins with supporting our team. We offer our employees: • A collaborative, mission-driven work environment • Competitive benefits and work-from-home options for most positions • Opportunities for professional growth in a diverse inclusive culture Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today! What We’re Looking For Trillium Health Resources has a career opening for a My Choice/CRISP In Reach Care Manager to join our team! The My Choice/CRISP In Reach Care Manager is responsible for providing in-reach to members residing in Community or private Intermediate care facilities, Level II/Program Type, Level III/IV Group Homes, or PRTF settings. The My Choice/CRISP In Reach Care Manager educates members and guardians about how to effectively navigate the physical, behavioral, and social service systems for themselves and about the existence of informal/community resources available to them; and facilitates the member/guardian access to these resources. The My Choice/CRISP In Reach Care Manager provides care planning with foundations in national, evidence-based, and informed standards to deliver whole-person care. On a typical day, you might: • Provide age- and developmentally appropriate education for the member and the member’s family members and/or guardians about the opportunity to receive care in a more integrated setting and available services in such settings. • Provide complex care management, in compliance with NCQA and any other identified regulatory/required accreditation standards, to assigned members who may have identified needs with behavioral health, physical health, co-occurring, co-morbid, or multi-morbid conditions. • Engage members who are admitted to or residing in state developmental centers, and members admitted to or residing in ICF-IIDs Not Operated by the State, or members in a Level II/Program Type, Level III/IV, or PRTF to provide education about permanent supportive housing, supports, services, and other community resources. • Collaborate with the Integrated Care Team, IDD TCM, and other internal departments as needed to identify complex care needs and clinical service linkage needs. • Facilitates community integration, linkage to services to include residential and/or housing referrals, referrals to needed evaluations and identifying outpatient and social determinants of health needs. Provides education and support for those members who choose not to transition back to home or to permanent supportive housing in the community and identifies and works with the Care Team to overcome barriers to the member’s transition. Employee Benefits: Trillium knows that work/life balance is essential. That’s why we offer: • Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. • Work-from-home options available for most positions • Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies Qualifications Required: • Must meet QP status: • Fully licensed by the NC governing board regulating Human Services professions; OR • Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing, who also has four (4) years of full-time experience with the MH/DD/SA population served; OR • A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR • A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR • A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling. • Additionally, if serving members with LTSS needs, the care manager must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional. • The following immunizations are required for this position: • Fully vaccinated against Covid-19, Influenza (annually within Influenza season Nov 1 – March 31), MMR, Varicella and Tdap (Tetanus, diphtheria pertussis). • MMR and Varicella - must show proof of vaccination or have blood drawn to show immunity. • Tdap - must show proof of one dose. • Employees must provide proof of all immunizations prior to their start date or agree to be and provide proof of all immunizations within 4 months of start date. • Must have a valid driver’s license. • Must reside within Trillium’s Mid State Region, which includes the following counties: Anson, Guilford, Montgomery, Randolph, and Richmond. • Must be able to travel within catchment as required. Preferred: • Preference will be given to individuals with experience transitioning members with IDD into community living arrangements. Deadline for Application: Tuesday, January 13, 2026 at 11:59pm How to Apply To be considered, submit your application and resume through our ADP Career Center. Your resume must include: • Employer name, dates of service (month/year), average hours worked per week, and essential job duties • Education details (degree type, date awarded, institution, field of study) • Licensure/certification information, if applicable After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes. Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment. #Innovation #Technology #Careers #NorthCarolina #BehavioralHealth This offer from "Trillium Health Resources" has been enriched by Jobgether.com and got a 82% flex score.

This job posting was last updated on 1/9/2026

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