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TRILLIUM HEALTH RESOURCES

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Innovations Waiver – Care Manager

Anywhere
full-time
Posted 10/10/2025
Direct Apply
Key Skills:
Care Coordination
Monitoring
Assessment
Complex Coordination Of Care
Multi-Disciplinary Collaboration
Person Centered Planning
Education And Support
Service Provider Selection
Rights And Responsibilities
Discovery Activities
Integrated Care Management
Intellectual Developmental Disability
Mental Health
Substance Abuse
Community Services
Natural Services

Compensation

Salary Range

$54K - 68K a year

Responsibilities

The Innovations Waiver Care Manager is responsible for providing complex care coordination and monitoring to members with primary Intellectual or Developmental Disabilities. This includes ensuring quality support and adherence to waiver requirements through dynamic assessment and multi-disciplinary collaboration.

Requirements

Candidates must meet Qualified Professional (QP) status through various educational and experiential pathways, including specific experience with the MH/DD/SA population. A valid driver's license and residency within Trillium’s Mid State Region are also required.

Full Description

Pay Plan Title: Care Manager Working Title: Innovations Waiver – Care Manager Cost Center: 8500/Plan Based Care Management FLSA Status: Non-Exempt  Posting Salary Range: $54,106 - $68,173 Office Location: Remote within Trillium’s Mid State Region. (See requirements section for included counties)   POSTING DETAILS:   Make an Impact   Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.   Why Work for Us?    Trillium believes that empowering others begins with supporting our team. We offer our employees:   * A collaborative, mission-driven work environment * Competitive benefits and work-from-home options for most positions * Opportunities for professional growth in a diverse inclusive culture   Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.   If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!   What We’re Looking For   Trillium Health Resources has a career opening for an Innovations Waiver Care Manager to join our Care Management Team! The Innovations Wavier Care Manager is responsible for providing complex care coordination and monitoring to members having a primary Intellectual or Developmental Disability, which may include secondary mental health or substance abuse, and/or complex medical/physical health needs. This position requires a dynamic, proactive approach to assessment, monitoring, and complex coordination of care, to ensure quality support and consistent adherence to waiver requirements. Innovations Waiver Care Manager assists with integrated care management through multi-disciplinary collaboration and referrals. This position has a primary focus on members who have Intellectual Developmental Disability, serving both children, adolescents, and adults.     On a typical day, you might:   * Utilize person centered planning methods/strategies to gather information, to get to know the members supported and to adequately address specific needs of the individual. * Provide education and support to members in learning about and exercising rights and responsibilities. * Consistently complete Discovery activities (information gathering and assessment) as a component of the planning process. * Ensure that members/legally responsible people are informed of services available (all types of Medicaid and state-funded services), service options available (e.g. Individual/Family Direction for Innovations participants), processes (e.g. requirements for specific service), Natural and community services, and so forth.  * Assist members/legally responsible people in choosing service providers, ensuring objectivity in the process.   Employee Benefits:   Trillium knows that work/life balance is essential. That’s why we offer:   * Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. * Work-from-home options available for most positions * Health Insurance with no premium for employee coverage * Flexible Spending Accounts * 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year * NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook [https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook] * 401k with 5% employer match and immediate vesting * Public Service Loan Forgiveness (PSLF) qualifying employer * Quarterly stipend for remote work supplies   Qualifications   Required: * Must meet QP status: * Fully licensed by the NC governing board regulating Human Services professions; OR * Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR * A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA  population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR * A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR * A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.  * Additionally, If serving members with LTSS needs, the care manager must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience.  This experience may be concurrent with the years of experience required to become a Qualified Professional.  * Must have a valid driver’s license. * Must reside within Trillium’s Mid State Region, specifically the following counties: Anson or Richmond.  * Must be able to travel within catchment as required.   Deadline for Application: Position will remain open until filled   How to Apply   To be considered, submit your application and resume through our ADP Career Center. Your resume must include:   * Employer name, dates of service (month/year), average hours worked per week, and essential job duties * Education details (degree type, date awarded, institution, field of study) * Licensure/certification information, if applicable   After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.   Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.   Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.   #Innovation  #Technology #Careers  #NorthCarolina  #BehavioralHealth

This job posting was last updated on 10/11/2025

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