TribolaTech Inc

Compensation

Full Description

P&C Insurance Billing Technical Business Analyst Location:100% Remote in US Type: Contract Duration: 12 months + 12+ years’ experience as a Business Analyst, Product Analyst, Technical Analyst, Systems Analyst, or similar role; experience in P&C billing, payments, policy integration, or finance systems preferred. Summary − Production Support (initial focus) clean up and new incident handling, Jira/Service Now ticket management, and reconciliation correction coordination. − Analyze complex business needs and processes, document detailed requirements, assess feasibility/costs, and recommend optimal solutions based on performance analysis and industry research. − Lead and manage projects, coordinate cross-functional activities, and drive problem resolution to meet customer expectations. − Design and oversee release testing (test strategies, cases, monitoring) and review/approve system behavior to ensure alignment with business objectives. − Communicate and train stakeholders (internal and external), prepare user documentation and communication plans, and provide technical/user support as needed. Qualifications − 12+ years’ experience as a Business Analyst, Product Analyst, Technical Analyst, Systems Analyst, or similar role; experience in P&C billing, payments, policy integration, or finance systems preferred. − Proven ability to write clear requirements, user stories, and acceptance criteria. − Experience supporting cross functional delivery with engineering and operations (requirements to deployment). − Strong analytical skills with experience using data to inform priorities and measure outcomes (SQL, Excel, or BI tools). − Excellent written and verbal communication skills; comfortable engaging stakeholders at multiple levels. − Familiarity with Agile practices and backlog management. Preferred qualifications − Experience with legacy system rationalization, migration planning, or integration mapping. − Knowledge of insurance billing platforms or payments integrations (OneInc, CollectOne, Adyen).