via Himalayas.app
$70K - 120K a year
Lead client success initiatives, work proactively with clients, and drive outcomes and trust.
Experience in client success, leadership, strategic thinking, and data-driven performance management.
We're Trialfacts, a company that connects patients to clinical trials. We're looking for a Client Success Manager to lead client outcomes, work proactively with clients, and drive strong outcomes, consistency, and trust. Requirements • Proactive Client Success Leadership • Trusted Advisor, Not Order-Taker • Strategic Client Mindset • People Leadership Capability • Impact-Based and Client-Centric Approach • Cross-functional alignment • Data-Driven Performance Management • Clear, Executive-level Communication • Quality, Reliability, and Trust • Scalable Remote Leadership • Proactive Issue and Risk Management Benefits • Competitive compensation • Unlimited PTO • Real flexibility • Paid learning and growth
This job posting was last updated on 2/6/2026