Trend Capital Holdings, Inc.

Compensation

Full Description

About This Job The Business Operations Manager plays a pivotal role in bridging business goals with operational execution. This position is responsible for ensuring client campaigns are set up for success — running efficiently, meeting compliance standards, and delivering strong performance outcomes. You’ll gather, analyze, and translate data into actionable insights that fuel strategic decision-making, process optimization, and business growth. In this role, you’ll collaborate cross-functionally with leaders across operations, sales, marketing, finance, and technology to align business objectives, define effective strategies, and implement solutions that drive measurable results. Additionally, you’ll provide high-level administrative and strategic support to the VP of Strategic Partnerships, helping the department operate at peak efficiency and directly contributing to client success. This position is ideal for someone who thrives in a fast-paced, data-driven marketing environment, enjoys problem-solving, and finds satisfaction in improving processes and systems. The right candidate brings curiosity, initiative, and a mindset focused on continuous improvement—always asking, “How can I make this work better?” Responsibilities • Oversee the backend onboarding process of client campaigns in collaboration with Software Developers. • Verify all campaign tracking, routing, and targeting to ensure campaigns run as intended. • Manage the campaign compliance process, ensuring adherence to client, legal, and regulatory guidelines. • Monitor campaign pacing, budgets, and performance metrics, identifying discrepancies and opportunities for optimization. • Generate and analyze daily, weekly, and monthly performance reports to support internal decision-making. • Collaborate with internal media teams and affiliate managers to optimize campaigns for maximum performance and alignment with client KPIs. • Identify, recommend, and implement process improvements to minimize operational errors. • Resolve accounts payable or billing issues with client accounting teams to maintain smooth financial operations. • Drive operational efficiency for the VP of Strategic Partnerships by managing schedules, coordinating cross-department meetings, maintaining organized client records, and supporting the planning and execution of quarterly forecasts and initiatives. Required Knowledge & Skill • Bachelor’s degree in Business, Marketing, Economics, Finance, Data Analytics, or a related field. • 2–4 years of experience in business analysis, marketing operations, or campaign optimization (lead generation experience is a plus). • Proven ability to analyze data, identify trends, and translate insights into actionable recommendations. • Proficiency in Excel (pivot tables, advanced formulas) and familiarity with data visualization tools such as Tableau or Looker. • Strong communication skills, with the ability to simplify complex information for cross-functional teams and executive leadership. • Experience collaborating across operations, marketing, and technology teams to drive business growth. • Exceptional organizational skills and attention to detail, with a demonstrated track record of improving systems, processes, or workflows. • Working knowledge of CRM systems (e.g., Salesforce, Copper) and campaign management tools. Our company offers great benefits: full healthcare package (medical, dental, vision, life), 401k with a company match, catered lunch, coffee, tea and snacks, paid parking, competitive pay, and much more! Anyone who joins our team will have great potential for career and personal growth. For more information about our company please visithttps://trendcapital.com/.