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Treasure Chest Casino

Treasure Chest Casino

via LinkedIn

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F&B Shift Supervisor

Kenner, LA
Full-time
Posted 12/11/2025
Verified Source
Key Skills:
Customer Service
Order Processing
Cash Handling
Food Preparation
Inventory Management

Compensation

Salary Range

$40K - 70K a year

Responsibilities

Supervising food and beverage service operations during shifts, ensuring customer satisfaction, and managing inventory and staff performance.

Requirements

High school diploma, at least 21 years old, customer service skills, ability to stand and walk for long periods, and good communication skills.

Full Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Supervises and coordinates activities of workers in all food and beverage outlets open during assigned shift. Job Functions • Maintain daily employee workstation and break schedules. • Ensure prompt and courteous service to customers. • Monitor employee compliance with established service standards. • Greet and communicate with guests in a friendly and courteous manner. • Oversee the service operation of restaurant during assigned shift. • Ensure beverage shift operations are opened and closed properly and on time. • Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur. • Resolve guest complaints in a professional and timely manner. • Requisition and maintain control of all inventories. • Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions. • Coordinate cleaning and repairs of beverage outlets. • Perform related administrative and reporting duties. Qualifications • Must be at least 21 years of age. • Bilingual highly desirable (Spanish preferred) • Associate's degree in a related field, or one (1) year of related experience preferred. • Must be able to stand and walk for majority of shift. • Must have excellent customer service and communication skills. • Must be able to obtain/maintain any necessary licenses and/or certifications. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

This job posting was last updated on 12/12/2025

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