Travis County

Compensation

Full Description

Performs routine managerial work administering the daily operations and activities of a unit. Plans, schedules, distributes and monitors workload. Ensures work is performed in accordance with laws, policies and procedures. Recommends and initiates changes in office policies and procedures. Provides casework assistance and makes decisions on client issues. Works under moderate supervision, with latitude for the use of initiative and independent judgment. Distinguishing Characteristics This is a job classification within the Management job family. Incumbents in this classification oversee and manage the daily operations of their assigned agency unit. This classification provides casework assistance to staff and makes decisions on client issues. This classification may require work in secure facilities. • Manages the daily operations of employees assigned to supervise clients who have been placed on community supervision by the courts, enforces conditions of community supervision and monitors all aspects of casework related to the conditions of community supervision. • Interviews, trains, manages, develops and evaluates employee performance. Counsels employees as necessary to improve performance. Works collaboratively with Administration regarding personnel issues. • Plans, schedules, distributes and monitors workload. Ensures work is performed in accordance with laws, policies and procedures. Sets priorities on tasks. Oversees functions to ensure work is completed and objectives are met. • Evaluates, recommends and initiates changes in office policies and procedures. Prepares reports. Assists in analyzing operations. May assist in budget preparation. May require grant writing. • Provides oversight and guidance to staff and makes decisions on client issues. Staffs cases with Probation Officers. • Provides quality assurance review of documents prior to submission to the courts. • Conducts administrative and supervisory hearings for clients not in compliance with their conditions of community supervision. • Investigates complaints from clients, their families, judicial entities and the general public. • Conducts case audits on a continuing basis. • Maintains databases, compiles statistics and prepares reports related to work performed. • May coordinate building maintenance and/or security issues and equipment in unit. • Represents the department in coordinating activities with various law enforcement governmental agencies and other agencies. Participates in planning projects. Presents informational programs to community organizations and educational institutions. • Conducts staff meetings and may chair staff committees. May serve on various task forces or administrative committees as requested by Administration. • Performs other job-related duties as assigned. Education and Experience: Bachelor’s degree in Criminal Justice or a directly related field AND five (5) years of experience as a Probation/Pretrial Services Officer AND one (1) year of experience in a supervisory role. OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements: Valid Texas Driver’s License. Preferred: Experience as Senior Probation Officer with TCCJS. Experience in more than one area of field casework, Court Services, Diagnostic, or specialized caseloads. Knowledge, Skills, and Abilities: Knowledge of: • Management and supervisory principles, practices and techniques. • Policies, practices, procedures and legal terminology related to court system. • Federal, State and Local applicable laws, rules, regulations and applicable community supervision services standards and procedures. • Standard practices in area of assignment. • Budget preparation and office management. • Evidence based practices and intercultural awareness. • Psychological concepts related to behavior change, criminal thinking and mental health. • Casework techniques. • Computer equipment to include word processing, spreadsheets, databases and a variety of software packages. • Business letter writing, grammar and punctuation, and report preparation. Skill in: • Supervising others, including team building. • Problem-solving and decision-making. • Training, supervising and reviewing the work of others. • Interviewing clients. • Both verbal and written communication. Ability to: • Promote a workplace culture consistent with the overall organizational mission and core values. • Coach, mentor and direct employees in career development. • Plan, assign, supervise and review the work of subordinates. • Conduct investigations and report results clearly, accurately and impartially. • Reason and make judgments and decisions. • Work effectively and courteously under stressful circumstances. • Deal effectively with clients with mental disorders and clients who are engaging in aggressive or hostile behavior. • Manage time well, perform multiple tasks and organize diverse activities. • Perform in a stressful environment while maintaining a professional manner. • Research, compile, analyze, interpret and prepare a variety of memorandums or reports. Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, attorneys, judges and the general public.Physical requirements include the ability to lift/carryup to 10-25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to client and customer contact for extended periods of time. Work Hours: 8 am - 5 pm, Monday-Friday. May work some holidays, some nights, some weekends Location: 10409 Burnet Rd #100 Austin TX 78758 Department: CSCD Adult Probation Criminal, Driving, Education, and Employment Background Checks Required. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.