Traveling with Michaila

Compensation

Full Description

We're hiring a Customer Service Management professional to oversee client interactions, ensure service standards are met, and support a smooth, high-quality experience from first contact through completion. This fully remote role is ideal for someone whos organized, people-focused, and confident managing multiple client needs while working independently. The individual will need to be able to work indepedently while having resources and tools and mentorship. What Youll Do: • Oversee and support client communications and service workflows • Ensure timely responses, follow-ups, and issue resolution • Coordinate details, schedules, and confirmations as needed • Maintain accurate records and service documentation • Provide professional, friendly leadership in client-facing situations What Were Looking For: • Strong communication, organization, and problem-solving skills • Customer service or client management experience (preferred, not required) • Ability to multitask and work independently in a remote setting • Reliable, detail-oriented, and tech-comfortable • Must be a citizen of the US, UK, Mexico, Australia, Spain and LATAM Why This Role Stands Out: • 100% remote flexibility • Training and ongoing support provided • Clear path for growth within a supportive team