$70K - 95K a year
The Associate Director of Operations will manage TC's internal operations, including people operations, program management, and fiscal coordination. This role involves translating strategy into actionable plans and ensuring smooth collaboration across a globally distributed team.
Candidates should have 5-8 years of experience in operations or project management, with proven cross-functional coordination skills. Familiarity with ClickUp or similar tools and strong people operations fundamentals are essential.
About the Transformations Community A Global Commons for Transformative Change: The Transformations Community (TC) connects action-researchers who combine inquiry with action—testing new approaches, sharing learning, and building capacity for just and sustainable futures. With a global community of 6,000+, we convene international conferences, publish widely, and support sustainability initiatives that link knowledge with practice Role Overview We’re hiring a hands-on Associate Director of Operations to own TC’s internal operations end-to-end: people operations, portfolio/program management, project systems (ClickUp), fiscal coordination, and organizational rhythms. You’ll turn strategy into clear plans, keep the trains running on time, and help a globally distributed team work smoothly—with smart use of AI tools to streamline workflows. You’ll report to the Executive Director and partner closely with initiative leads. This is a do-and-lead role: you’ll build light scaffolds, coordinate across programs, and step in directly where needed. Responsibilities1) People Operations & Team Health Lead hiring pipelines, onboarding/off-boarding, and contractor/consultant agreements. Maintain role descriptions, SOWs, and a simple performance/feedback cycle. Coordinate time tracking, capacity planning, and resourcing across initiatives. Steward team norms (async practices, meeting hygiene, documentation, DEI & care). 2) Portfolio & Program Management Translate strategy into quarterly/annual plans with milestones, owners, and KPIs. Run portfolio reviews: risks, dependencies, budgets, and decision logs. Stand up light monitoring & learning loops (retros, after-action notes, dashboards). Support initiative leads with scoping, critical paths, and go/no-go gates. 3) Systems & Tooling (ClickUp Lead) Own ClickUp architecture (spaces, templates, automations, permissions). Drive adoption, training, and QA so tasks/roadmaps stay current and useful. Integrate Google Workspace, Slack, Docs, and basic CRM/email tools as needed. Use AI assistants (e.g., templating, summaries, automations) to reduce busywork. 4) Finance & Admin (in coordination with fiscal sponsor/finance) Track budgets vs. actuals at project and portfolio levels; flag variances early. Coordinate vendor onboarding, invoices, and payment schedules. Maintain a tidy contracts and compliance library (insurance, MOUs, data policies). 5) Org Rhythms & Internal Communications Run weekly team syncs, monthly planning/retros, and quarterly OKR reviews. Keep a live ops calendar; send crisp written updates and decision notes. Ensure key documents (playbooks, policies, templates) are current and discoverable. Who We’re Looking ForRequired 5–8 years in operations, program/portfolio or project management in a small/medium org or networked environment. Proven experience leading cross-functional coordination and delivery (not just assisting). ClickUp (or Asana/Notion) power user/admin: you’ve designed structures, templates, and automations. Strong people ops fundamentals: hiring, onboarding, contracting, and feedback rhythms. Excellent written communication; crisp facilitation; bias to clarify and close loops. Comfortable working remotely across time zones; high reliability and follow-through. Fluency with AI tools for ops (summaries, drafting, checklists, SOPs, lightweight analytics). Background in sustainability, systems change, or research/practice communities. Preferred Nonprofit/fiscal-sponsor or grant-funded project experience; basic budgeting. Change-management experience (standing up new systems and securing adoption). Light data/BI skills (Sheets, Looker Studio) for simple dashboards. Location: Remote (U.S. time zones preferred) Type: Full-time (35–40 hours/week) Compensation: $70,000–$95,000 USD annually Start Date: Immediate (flexible for the right candidate) Work Environment & Values Fully remote; collaborate with colleagues in Colorado, Hawaii, Canada, and Europe (schedule flexibility required). We value clarity, humility, responsiveness, and learning. We build scaffolds that support people as well as projects.
This job posting was last updated on 10/7/2025