Trajector

Compensation

Full Description

Job Description: • Leverage data analysis to identify opportunities for improvement and optimization in customer experience, operational processes, and business performance. • Focus heavily on creating engaging presentations in PowerPoint that translate complex data into clear, compelling visual narratives. • Partner with business leaders, product teams, and other key stakeholders to understand their business needs and define project requirements. • Develop comprehensive reports, dashboards, and visualizations in Excel and other data analytics platforms to track key metrics and trends. • Use data visualization tools like Sigma and Power BI to create dynamic, interactive dashboards and reports that effectively communicate key insights and drive data-informed decision-making. • Keep detailed documentation of project requirements, processes, and project status to ensure transparency and clarity throughout the lifecycle of initiatives. Requirements: • 2–4 years of experience in customer experience, business analytics, operations analytics, or related analytical roles. • Bachelor’s degree in Business Analytics, Marketing, Business Administration, or related field (or equivalent professional experience). • Experience with customer journey mapping & creating engaging presentations that simplify complex data (Storytelling w/ Data). • Ability to connect client behavior insights into strategic business initiatives. • Strong proficiency in Excel (advanced formulas, pivot tables, data modeling). • Hands-on experience building dashboards and reports using Power BI, Sigma, or similar BI tools. • Strong communication skills with ability to clearly explain insights and trends. • Strong documentation skills for managing requirements, workflows, and project progress. Benefits: • Competitive compensation ranging from $46,800 - $64,000 per year PLUS quarterly bonus. • Medical, dental, vision, 401k program, and more. • Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI. • Joining a rapidly growing organization.