TradeCentric

Compensation

Full Description

People Operations Manager Department: HR Employment Type: Full Time Location: US - Remote Reporting To: Director of Human Resources Description Job Summary: TradeCentric is seeking a People Operations Manager to join our People team. This role is for an experienced, hands-on People Operations professional who can own core People processes end to end and operate with a high degree of autonomy, accuracy, and accountability. The People Operations Manager is responsible for the day-to-day people operations, including payroll, benefits administration, compliance, HR systems, employee engagement, and employee lifecycle processes. As a trusted operational partner to the Director of People, this role ensures foundational People processes run smoothly and compliantly, enabling the People function to scale and evolve. This role is ideal for someone who thrives in a lean, fast-paced environment, takes ownership and feels deeply accountable, takes pride in operational excellence, and proactively identifies and resolves issues before they become problems. Report To: Director of Human Resources Pay Range: $80,000-90,000 Final compensation will be determined based on skills, experience, and qualifications. Work Location: This role is 100% remote. While we prefer candidates based in the below city/states, we are open to considering candidates from other locations if you feel you meet the role’s qualifications. Don’t hesitate to apply if you’re excited about this opportunity and believe you’re a great fit! -Charlottesville, Virginia -Raleigh, North Carolina -Minneapolis, Minnesota -Chicago, Illinois -Boston, Massachusetts What You'll Do: People Operations & Employee Lifecycle Own onboarding and offboarding processes, ensuring accurate execution, compliance and a consistent positive employee experience. Run day-to-day People Operations independently and serve as the primary operational point of contact for employee inquiries. Document, maintain, and continuously improve People Operations processes and policies. Support global payroll operations (US and UK), partnering with the HR Director, Accounting, and external vendors. Prepare, review, and audit payroll inputs; investigate and resolve discrepancies. Ensure payroll practices remain compliant with wage and hour regulations in all U.S. States and countries where TradeCentric has employees. Own People Operations compliance readiness, including audits and regulatory filings (EEO-1, Pay Data, SOC II, HR audits, W-2). Maintain accurate, up-to-date working knowledge of applicable US and international employment regulations and proactively address compliance risks. Own day-to-day HRIS administration (HiBob, Paylocity) and ensure accurate employee data across the lifecycle. Conduct regular audits and improve People Operations processes through effective use of HR technology. Own end-to-end benefits administration, including enrollments, life events, and preparation for annual renewal. Audit benefits enrollments following Open Enrollment to ensure data accuracy and successful transmission between Bswift and vendor systems. Support and help facilitate benefits surveys to gather employee feedback and inform decision-making. Partner with the Director of People on benefits strategy, enhancements, and continuous improvement initiatives. Lead employee engagement initiatives, including designing and delivering new programs that energize teams, support well-being, and foster meaningful connections across remote and in-person workplaces. Qualifications: Required 5+ years of experience in People Operations or HR roles with ownership and demonstrated success with payroll, benefits, HRIS, and compliance processes Payroll certification required or in progress (e.g., CPP, FPC, or equivalent) Strong working knowledge of US employment laws; exposure to UK or international employment a plus Proven ability to operate autonomously with high accuracy, discretion, and accountability Highly organized, detail-oriented, and comfortable managing multiple priorities Proactive learner, with a practice of staying abreast of changing requirements and employment laws Preferred Bachelor’s degree in Human Resources, Business Administration, or related field Experience with HR reporting and data analysis (Excel, dashboards) Exposure to change management or systems implementations Background in B2B SaaS or technology-enabled organizations Why join TradeCentric? At TradeCentric, strong People Operations are the foundation of a great employee experience. You’ll join a small, collaborative People team where your expertise will be trusted, your ownership valued, and your impact clearly visible. This role offers the opportunity to run critical People Operations functions and help build scalable People programs in a growing organization. Company Benefits At TradeCentric, we have a strong and innovative team dedicated to transforming the way our clients do business. It is our people who make it happen and we strive to take care of our employees in every way we can. Below is a list of benefits that are offered to employees, once eligibility is met: 🩺 Health Benefits: Medical, Dental and Vision 💰 Health Savings Account (HSA) and Flexible Spending Account (FSA) 👨‍👩‍👧‍👦 Dependent Care FSA (DCFSA) 📈 401k with Company Match 🕒 Flexible Time Off 🕒 Volunteer Time Off 👶 Paid Parental Leave 🛡️ Company paid Short Term & Long Term Disability 🛡️ Company paid Life Insurance 🎓 Career Development Reimbursement Program 🏠 Work From Home Stipend