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Toro TMS

via Greenhouse

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Field Implementation Manager

Anywhere
Full-time
Posted 12/18/2025
Direct Apply
Key Skills:
Client-facing communication
Project management
Technical troubleshooting
Training and onboarding
Logistics and transportation systems

Compensation

Salary Range

$70K - 120K a year

Responsibilities

Lead onsite implementations, partner with internal teams to develop rollout plans, deliver client training, troubleshoot issues, and adapt plans to client needs.

Requirements

2-5 years of client-facing or field-based SaaS implementation experience, strong project management and communication skills, ability to travel, and comfort with dynamic environments.

Full Description

Location: Remote - must be located near major airport due to client travel Type: Full-time About Toro TMS We are Toro TMS, a growth-stage startup working to build the modern operating system for trucking. Our focus is squarely on building the best-in-class, end-to-end transportation management software (TMS) for bulk commodity haulers. The Role As Field Implementation Manager, you’ll be the face of Toro during one of the most critical moments in our client journey: going live. You’ll lead the deployment of our TMS platform at customer sites, ensuring a smooth transition from legacy systems to Toro’s modern, user-friendly solution. This role blends project management, client training, and real-time problem solving all with a people-first mindset. What You’ll Do Lead onsite implementations of Toro’s platform at bulk trucking terminals, dispatch centers, and warehouses Partner with Sales, Engineering, Product and Operations to translate client goals into actionable rollout plans Deliver hands-on training to dispatchers, drivers, and logistics managers, making tech feel approachable and useful Troubleshoot issues in real time and adapt implementation plans to meet site-specific needs Travel to client sites (up to 70%) What You Bring 2-5 years of experience in a client facing role, warehousing, logistics or field-based SaaS implementation Strong project management and client-facing communication skills Comfort with dynamic environments and a knack for simplifying complex systems Empathy for frontline users and a bias toward action Willingness to travel and work hands-on with clients Why Toro Be part of a mission-driven team reshaping an essential industry A culture that values clarity, warmth, and continuous improvement Comprehensive medical, dental, and vision coverage Unlimited PTO 401(k) policy managed by Empower

This job posting was last updated on 12/20/2025

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