Topia

Compensation

Full Description

PROJECT MANAGEMENT/OPERATIONS LEAD INTERN TOPIA Who we are: Topia is Elevating Employee Health, Happiness, and Performance - Globally. We are your B2B SaaS Google-backed one-stop digital wellness platform tackling the stress, and global burnout crisis, the future of work, and integrated employee well-being. We offer virtual live and 24/7 on-demand globally relevant wellness experiences, including mindfulness, yoga, pilates, cultural movement, wellness and coaching/workshops, and retreats (global and virtual off-sites). Benefits of partnering with Topia: Topia partners with enterprises to achieve their talent retention, recruitment, productivity, which allows people to show up as their healthiest and happiest selves daily! Why are we different? Our globally relevant and *wholistic approach to well-being focuses on the intersectionality of mindful inclusion and belonging! Topia is looking for an Operations Team Lead / Project Manager who is highly organized, communicates clearly in both writing and speech, and can anticipate needs while managing priorities independently. This role requires professionalism, discretion, and a consistently positive, solutions-focused attitude. Although this is a non compensated internship, it will help prepare the Intern for real-world situations while providing college credit and comprehensive professional experience. We’re looking for a true self-starter who is comfortable in a cross-functional environment of working autonomously and with a team. Time Commitment: • Approximately 10-15 hours per week • Occasional weekend support may be requested (rare unless preferred) • Minimum commitment of 1 term (3 months); multiple terms preferred Essential duties, responsibilities, and projects: • Coordination of Operations: ***prompt response and attention to detail***, scheduling appointments, client and provider scheduling, confirmation and follow up communication; assist clients with booking appointments and using our web portal. • Customer-facing support: taking calls, scheduling appointments, coordinating with the wellness team. • Providing quotes • Event Follow up • Business Follow up calls & client support • Client and Review Follow up • Management of calendar, social media, and marketing content-email and travel for Topia providers. • Website updates • Admin Duties as assigned • Daily and Weekly team calls or email check-ins • Must have a working environment that is free from noise and interference when needed. • Personal support/home office assistance • Prioritize assignments and delegate tasks on a daily basis • Improve internal processes and streamline business functionality by researching current industry trends and using that insight to form relevant, actionable solutions. • The ability to manage staff, create policies and provide helpful services for employees. • Additional duties as needed Requirements: • Students majoring in Business, HR, or a related industry or recent graduates looking to gain experience. • Works well under pressure • Strong communication skills, both written and verbal. • Experience with social media platforms: IG, FB, Twitter, (Constant Contact/Mailchimp/WordPress/blogs preferred. • Professionalism, adaptability, and self-starter with a positive attitude. • Technical: Google Suite/Google Calendar, Google Slides, Microsoft Suite/PowerPoint. • Due to the access to passwords and confidential information, new hires are required to complete a non-disclosure agreement and background check form. • Team leadership • Business management • Communications skills (able to address employee questions and issues and respond to staff feedback, as well as deliver instructions in a clear and concise manner). • The ability to de-escalate and troubleshoot advanced customer issues. • Lean manufacturing (the ability to boost efficiency without sacrificing productivity). Standard Intern Requirements: • When working, send daily and weekly report updates via Slack. • Our internships are 100% virtual with the exception of weekly or occasional meetings, special projects, marketing & sales meetings, and company events for local interns. • Interns are 100% responsible for working their agreed-upon start time for scheduled workdays. • Not checking in or sending Slack updates is considered not showing up for work. • Evaluations & Coaching: There will be informal evaluations throughout the term as well as one final evaluation at the end of the program intended to provide business coaching, feedback, and professional development. Benefits & Incentives: Although this is a non-compensated internship we do offer a lot of perks such as: tremendous real industry experience, cross-training, business coaching, and professional development. Upon the successful completion of a 3-month internship you will receive: • Academic Internship Class Credit – Sign Off & Documentation (documents to be provided by Intern) • Written letter and LinkedIn recommendation from the CEO & Founder of Topia (for those that successfully complete the internship with a score of 90% or above) • 15% Team Discounts on all Topia products & services • $100 of Free Holistic Lifestyle and Business Coaching (6-12 month internships only) • Access to select Topia Events & classes for 1 year (6-12 month internships only) • Potential to be placed on paid client projects upon successful internship completion If you are interested in applying for this position, please visit the following link to fill out the application: https://form.jotform.com/31918190994162 Review our website @ www.topiawellbeing.com and FB and IG @utopiasgw - before our phone interview. Job Type: Internship Job Types: Part-time, Internship Pay: From $15.00 per hour Expected hours: 10 – 15 per week Benefits: • Flexible schedule Work Location: Remote