TMEIC Corporation Americas

Compensation

Full Description

Job Title: Technical Services Engineer Company Overview: TMEIC Corporation Americas is a leading provider of industrial automation and electrical equipment solutions, serving a diverse range of industries across North America. With a commitment to innovation and customer satisfaction, TMEIC delivers high-quality products and technical expertise to support complex industrial operations. Role Overview: As a Technical Services Engineer at TMEIC, you will play a critical role in providing warranty engineering and technical support to customers. You will be responsible for troubleshooting, parts support, and ensuring the reliability and performance of our industrial systems. What You'll Do: - You will provide warranty engineering services, including technical and parts support to customers. - You will troubleshoot and resolve technical issues related to industrial systems and equipment. - You will collaborate with sales and engineering teams to address customer needs and improve product performance. - You will analyze failure data and recommend corrective actions to enhance product reliability. - You will support installation, commissioning, and maintenance activities as needed. - You will document technical findings and maintain accurate records of service activities. - You will participate in continuous improvement initiatives to optimize technical support processes. What You Bring: - You have a Bachelor’s degree in Electrical Engineering or a related field. - You have 3+ years of experience in technical services or warranty engineering within industrial systems. - You possess strong troubleshooting and problem-solving skills. - You have excellent communication skills to interact effectively with customers and internal teams. - You are proficient with technical documentation and data analysis tools. Bonus Points If You Have: - Experience with industrial automation and control systems. - Knowledge of motor drives and power electronics. - Familiarity with customer service and warranty management software. - Ability to travel as required to customer sites. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and development. - We offer a collaborative and supportive work environment. - We offer flexible work locations in Roanoke, VA or Houston, TX. - We offer the chance to work with cutting-edge industrial technologies. Ready to Apply? Please submit your resume and cover letter through our careers page at www.tmeic.com/careers or email your application to hr@tmeic.com. We look forward to hearing from you!