TMEIC Corporation Americas

Compensation

Full Description

Job Title: Technical Services Engineer Company Overview: TMEIC Corporation Americas is a leading provider of industrial automation and electrical equipment solutions, serving a diverse range of industries across North America. With a commitment to innovation and customer satisfaction, TMEIC delivers high-quality products and technical services that drive operational excellence. Role Overview: As a Technical Services Engineer, you will play a critical role in supporting our industrial systems by providing expert warranty engineering, technical assistance, and parts support. You will work closely with customers and internal teams to resolve technical issues and ensure optimal system performance. What You'll Do: - You will provide warranty engineering support, including troubleshooting and resolving technical issues. - You will offer technical and parts support to customers and sales teams. - You will collaborate with engineering and manufacturing teams to address product concerns. - You will analyze system performance data to recommend improvements. - You will assist in the development of technical documentation and training materials. - You will respond promptly to customer inquiries and service requests. - You will participate in continuous improvement initiatives to enhance service quality. - You will travel as needed to customer sites for on-site support and inspections. What You Bring: - You bring a Bachelor’s degree in Electrical Engineering or a related field. - You have 3+ years of experience in technical services or warranty engineering within industrial systems. - You possess strong troubleshooting and problem-solving skills. - You have excellent communication skills to interact effectively with customers and internal teams. - You are proficient with technical documentation and data analysis tools. Bonus Points If You Have: - Experience with industrial automation and electrical equipment. - Knowledge of warranty processes and parts management. - Ability to travel frequently and work independently. - Familiarity with customer relationship management (CRM) software. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and development. - We offer a collaborative and supportive work environment. - We offer flexible work locations in Roanoke, VA or Houston, TX. - We offer the chance to work with cutting-edge industrial technologies. Ready to Apply? Please submit your resume and cover letter through our careers page at www.tmeic.com/careers or email your application to hr@tmeic.com. We look forward to hearing from you!