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TikTok

TikTok

via Ladders

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Business Operations Manager (Multiple Positions)

Los Angeles, CA
full-time
Posted 10/10/2025
Verified Source
Key Skills:
Project Management
Cross-functional Collaboration
Market Research
Strategic Analysis
Process Improvement
Stakeholder Management
Training Development

Compensation

Salary Range

$102K - 144K a year

Responsibilities

Support recruitment and onboarding of merchants, develop partnership strategies, analyze market trends, coordinate logistics, and manage project roadmaps and KPIs to drive platform growth.

Requirements

Master's degree or Bachelor's with experience in Business or related fields, 1 year managing cross-functional projects, process building, market research, user feedback management, strategic analysis, and stakeholder communication.

Full Description

**Responsibilities** About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. About the Team Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Support the recruitment, acquisition, and on-boarding of merchants to build strategic partnerships and optimize platform growth. Develop innovative models that fit into partners' short-term and long-term business goals and strategize platform resources to achieve shared business objectives. Gather and analyze market and industry trends to assist partners in maximizing platform campaigns. Create execution strategies and facilitate day-to-day marketing plans to drive partner success. Coordinate logistics with fulfillment systems to improve processes and ensure on-time delivery compliance. Devise project roadmaps, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization. Define and monitor key performance indicators (KPIs) to measure the success of projects and facilitate data-driven decision-making by presenting project updates, risks, and recommendations to senior managers and leadership. Develop training programs to drive adoption of platform tools. • *Qualifications** Qualifications Must have a Master's degree or foreign equivalent degree in Business Administration, Analytics (any), Logistics, Supply Chain Management, Operations Research, Marketing, or a related field, and 1 year of related work experience; OR a Bachelor's degree or foreign equivalent degree in Business Administration, Analytics (any), Logistics, Supply Chain Management, Operations Research, Marketing, or a related field, and 3 years of related work experience. Of the required experience, must have 1 year of experience in each of the following: Managing projects involving cross-functional stakeholders to formulate workplans, drive alignment, coordinate collaboration, and deliver strategic business outcomes; Building and streamlining processes and workflows using project management tools; tracking project status and milestones; and coordinating cross-functional alignment to ensure timely execution of deliverables; Conducting market research through primary and secondary sources including reports, surveys, and expert interviews to generate business insights and plan future strategy; Building and managing user feedback loop, including triaging, quantifying, and prioritizing user pain points, usability issues, and feature requests to be considered by product and engineering teams in future developments; Conducting strategic analysis on industry trends, customers, and competitors, and developing methodologies to segment and size target market to provide recommendations to the product team; and Interfacing directly with business leaders and stakeholders to present product or project documents, including strategy, timeline, and status documents. Travel Requirement: Domestic travel required up to 5%. Type: Full time, 40 hours/week Location: Culver City, CA Salary Range: $101712 - $144400 per year To Apply, click the apply button below. Contact lpresumes@tiktok.com if you have difficulty submitting resume through the website. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request #IND-DNI • *Job Information** • *\[For Pay Transparency\] Compensation Description (annually)** The base salary range for this position in the selected city is $101712 - $144400 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1\. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2\. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3\. Exercising sound judgment.

This job posting was last updated on 10/13/2025

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