Tidal Financial Group

Compensation

Full Description

The Tidal Financial Group is a leading ETF investment technology platform dedicated to creating, operating, and growing ETFs. We combine expertise and innovative partnership approaches to offer comprehensive, value-generating ETF solutions. Our platform offers best-in-class strategic guidance, product planning, trust and fund services, legal support, operations support, marketing and research, and sales and distribution services. The Tidal Financial Group is a leading ETF investment technology platform dedicated to creating, operating, and growing ETFs. We combine expertise and innovative partnership approaches to offer comprehensive, value-generating ETF solutions. Our platform offers best-in-class strategic guidance, product planning, trust and fund services, legal support, operations support, marketing and research, and sales and distribution services. About the role The AVP, Business Intelligence Analyst — Operations owns BI delivery for Legal, Compliance, Marketing, Business Development, Client Success, and Finance. This role builds KPI frameworks, departmental dashboards, and cross-functional reporting within Tidal’s BI governance model. The AVP translates workflows into BI requirements, ensures Snowflake/DBT models reflect business rules, and validates operational datasets prior to business use. What you’ll do Operational Reporting & Dashboard Development • Build Sigma dashboards for multiple operational departments. • Develop standardized operational KPI reporting. • Automate recurring reporting using Snowflake datasets. • Ensure dashboards follow BI metadata, layout, and certification standards. Requirements, Business Logic & KPI Frameworks • Translate operational needs into BI requirements. • Define KPI logic aligned to enterprise BI standards. • Document workflows and definitions across departments. • Support Portal 2.0 and self-service analytics. Data Validation & Business Certification • Validate operational datasets and DBT outputs. • Reconcile expectations with Snowflake data. • Execute BI certification before dashboards go live. • Ensure regulatory reporting outputs meet accuracy and defined template standards Cross-Functional Insights & Analytics • Identify trends across Marketing, BizDev, CSM, and Finance. • Perform root-cause analysis on operational issues. • Provide efficiency, growth, and risk insights. • Support multi-department analytics initiatives. Alignment with BI Governance & Prioritization • Ensure reporting aligns with BI governance and QA standards. • Participate in BI intake and prioritization. • Promote consistent definitions and reporting logic. • Partner with Data Platforms on ingestion and modeling. Qualifications • 5–8+ years in BI, analytics, or operational reporting. • Strong SQL and Snowflake experience; DBT familiarity preferred. • Hands-on dashboarding experience in Sigma or similar BI reporting tool • Understanding of operational functions: Legal, Compliance, Marketing, Finance, CSM. • Experience defining KPI frameworks and business logic. • Strong communication skills across executives and technical teams. Success Looks Like • Departments have unified, trusted KPIs aligned to BI standards. • Reporting is automated and accurate. • Leaders rely on dashboards—not spreadsheets. • Data issues are caught early and validated. • BI becomes the operational source of truth across the organization.