THS National, LLC

Compensation

Full Description

Title: Construction Operations Manager Scope: Multifamily, Renovations / Revitalizations Location: Apex, North Carolina Job Type: Full-Time, Exempt Rate: 115 - 145K POSITION SUMMARY The Operations Manager is responsible for the strategic oversight and execution of all construction projects within the region, ensuring alignment with organizational goals, financial targets, and client expectations. This role provides direct leadership to Construction Managers, Project Managers, and Superintendents while driving operational excellence through performance metrics, standardized processes, and disciplined financial management. The Operations Manager plays a key role in ensuring projects are delivered on schedule, within budget, and in accordance with company standards, Core5 KPIs, and client commitments. This individual will foster a high-performing culture focused on accountability, continuous improvement, and operational consistency across all branch and field teams. Why should you join THS National? Certified as a Great Place to Work, with 100% satisfaction rating in not one but five categories, THS National LLC, is a full-service general contractor specializing in multi-family renovation and revitalization. THS is about finding the best people and empowering them to grow professionally and personally through continued support and up-skilling to become the leaders of tomorrow. We don’t want you to “fit” our culture we want you to “add” to it! ESSENTIAL JOB DETAILS: Project Execution & Oversight • Provide leadership and oversight for project initiation, planning, and execution across the region. • Ensure all projects maintain accurate, real-time schedules and resource plans. • Conduct periodic jobsite visits to validate schedule performance and execution quality. • Ensure adherence to Core5 standards across all managed projects. • Oversee daily logs, change orders, and customer reporting for accuracy and timeliness. • Track critical path items and project documentation within Procore and related systems. • Ensure scope changes and project variances are documented and communicated effectively. Financial Management • Lead the budget-to-buyout process to align financial performance with company objectives. • Oversee material procurement and ensure strategic use of National Supplier Partners. • Manage trade partner financial allocations in accordance with company SOPs. • Monitor project performance using dashboards and forecasting tools to ensure profitability. • Collaborate with leadership to establish revenue goals and support branch financial performance. Client Communication & Reporting • Ensure weekly client reports are generated and delivered on schedule. • Maintain proactive and transparent communication regarding schedules, budgets, and performance metrics. • Confirm scope changes and financial variances are clearly documented and communicated. • Build and maintain strong client relationships to support long-term growth. Process Improvement & Compliance • Lead recurring operations meetings with structured agendas and clear action accountability. • Conduct operational reviews to identify process improvements and implement standardized SOPs. • Support adoption and effective utilization of Procore, Acumatica, and related systems. • Maintain and expand trade partner and supplier relationships to strengthen project delivery. Team Leadership & Development • Lead, coach, and develop Superintendents, Project Managers, and Construction Managers. • Conduct performance management and support professional growth initiatives. • Partner with HR, Safety, and Training to ensure compliance and alignment with company values. • Maintain awareness of team capacity, workload distribution, and performance metrics. • Foster a culture of accountability, professionalism, and continuous improvement. This role may also perform Superintendent or Project Manager duties on a per-project basis as needed. EXPERIENCE REQUIRED • Minimum of 5 years of experience in construction management or operations leadership. • Demonstrated experience managing multiple projects simultaneously. • Proven leadership experience overseeing Project Managers, Superintendents, and field teams. • Strong financial acumen with experience in budget oversight, forecasting, and profitability management. • Experience tracking and improving performance metrics and KPIs. • Proficiency in Procore and Microsoft Office Suite (experience with Acumatica preferred). • Excellent communication, organizational, and leadership skills. • Valid Driver’s License required. • OSHA 10 certification required. Benefits: • Medical Plans with BCBS • 401(k) & 401(k) matching • Dental insurance • Vision insurance • Employee assistance program • Life insurance • Accrued Paid time off Check out our Careers page for employee testimonials! https://www.thsnational.com/careers/ At THS we Renovate Apartments and Build People. We ask that when you work here, you retire here! THS National, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants have rights under Federal Employment Laws. Please see access posters for the applicable state here. Please see access posters for the applicable state here. Company DescriptionCreating an atmosphere of meaningful work is paramount within THS. Building relationships, learning each day, growing teams and accomplishing goals are all set in the frame of building communities across America. These ideas are at the heart of the philosophy that defines the THS family. THS National, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.