Thryv, Inc.

Compensation

Full Description

About the Position At Thryv, we’re a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us. We’re seeking a Business Intelligence Strategist to serve as a strategic thought partner to Finance Operations, Marketing, and Product, shaping real-time, data-driven decision-making. This is a strategic insights role, not a dashboard-building position. This role will work directly with raw, often imperfect data sets to identify what truly matters, translating complex data into KPIs, visual narratives, and actionable guidance that drive business outcomes. This role is ideal for someone who is analytically sharp, business-minded, and adept at turning complexity into clarity. This is a high-impact, high-visibility role for someone who thrives at balancing competing priorities, identifying risk and opportunities to recommend strategy, and leveraging experience to influence meaningful change. Responsibilities • Leads strategic analysis using large, multi-source datasets to uncover business insights that support GTM, product pricing, and financial strategy rather than simply reporting on performance. • Acts as a thought partner to Finance Ops, translating business performance into financial metrics including CAC, LTV, funnel velocity, and retention. • Defines and refines KPIs that align execution with company objectives and drives the implementation of strategy across with cross-functional teams. • Owns analysis across campaign effectiveness, customer and segment behavior trends, pricing elasticity, and product monetization strategy, focusing on tradeoffs and recommendations. • Synthesizes complex insights into concise, visual presentations with bullet points, charts, and storyboards that speak directly to business leaders and executive leadership. • Analyzes marketing, product, and financial data into cohesive performance stories that highlight tradeoffs, risk factors, and growth potential. • Acts as a trusted advisor to executive leadership, influencing C-level decisions through strategic insight and clear communication. Who We’re Looking For • Bachelor's degree (or international equivalent), required • 9+ years of related experience, required. Experience in Business Intelligence, Strategic Analytics, or similar roles in a B2B SaaS environment, required. Proven experience working with Finance, Marketing, and Product teams, required. • 12+ years of related experience, preferred. • Highly proficient in SQL, with the ability to navigate across modern data stacks (e.g., Snowflake, BigQuery, Domo, AWS, GCP) • Demonstrated strength in consolidating and interpreting data from across numerous fragmented datasets and systems into clear business insights. • Strong understanding of digital and traditional marketing strategies, including user acquisition funnels, engagement metrics, and customer lifetime value modeling. • Leverages GTM and analytics platforms including Google Analytics, HubSpot, and Salesforce to extract business insights and influence strategic decisions. • Exceptional at communicating findings through brief bullet points, compelling visuals, and direct recommendations—no fluff, just insight. • Deep understanding of core SaaS performance metrics, including but not limited to CAC, LTV, ARR, churn, user adoption, and pricing strategy. • Proven ability to combine creative and critical thinking while thriving in a fast-paced, dynamic, and often ambiguous work environment. • Adaptable and proactive with a focus on results, clarity, and decisive action, fostering cross-functional collaboration to support team in achieving goals. • Ability to travel less than 5% of the time. • Must be 18 years of age or older. • Must successfully complete pre-employment screening process, as required. • Must successfully complete any required training or orientation courses, as needed. What We Offer Life requires balance, so we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not. • Work from anywhere – Thryv is a Remote First company! • Competitive medical, dental, and vision plans, plus a wellness program with added incentives • 401(k) savings plan with company match and employee stock purchase plan • Continuing education benefits with tuition assistance programs • One week of paid time off at the end of the year, in addition to our standard paid time off policy. Who We Are At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win, and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S. and our team members are located across the country, and internationally. We operate as a work from anywhere company and believe this allows us to be more productive. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning. Thryv Core Values: • Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine. • Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen, and understand the ask. • Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place. • Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career. • DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done). • Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity. • Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play. Find out more at corporate.thryv.com/careers/ Belonging at Thryv We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness, and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success. Requisition Detail and Process This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons. Pay Transparency The base salary for this position is $121k to $161k USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. Our Commitment to Equal Opportunity Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment. #LI-DNI #IND-DNI Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.