Thrive Pet Healthcare

Compensation

Full Description

Description Manchester Veterinary Clinic is hiring for a part-time Veterinary Customer Service Representative to join our amazing team! Our Ideal Candidate: The ideal candidate would act as a role model in demonstrating our values. They would collaborate with the practice manager, medical director, associate veterinarians, and/or other supervisors to foster teamwork and facilitate a productive, professional working environment. This is a part-time position. Role Responsibilities: • Greet clients and patients warmly upon arrival, creating a welcoming and professional first impression. • Answer multi-line phone system • Communicate clearly and compassionately with clients • Schedule appointments • Process payments, prepare invoices, and handle financial transactions accurately • Ensure the lobby is clean and organized • Educate clients on wellness plans, preventative care, and post-visit instructions to promote long-term pet health • Demonstrate compassion and professionalism in every client interaction, reinforcing trust and the human-animal bond Experience & Skills Requirements: • Previous experience in a veterinary. Medical, or customer service setting preferred • Excellent communication and interpersonal skills • Strong attention to detail and ability to multitask in a fast-paced environment • Comfort using computers and veterinary software • Compassionate and professional demeanor with clients and pets • Dependable, punctual, and able to work as part of a team • Ability to remain calm and courteous under pressure • High school diploma or equivalent, AAS or higher preferred. • Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day. • Must be comfortable working in an environment with animals of all sizes, including exposure to noise, odors, and pet dander Compensation negotiable based on credentials and experience with a rate ranging from $17-$19/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits to full-time employees including medical, dental, and vision insurance, life insurance, paid time off, continuing education, generous pet discounts, and much more!