THINK OF US

Compensation

Full Description

About the position Responsibilities • Lead the development and execution of a forward-looking, scalable people strategy aligned with TOU's mission, growth trajectory, and culture. • Serve as a strategic thought partner to the executive team on organizational design, workforce planning, and leadership development. • Influence executive and organizational stakeholders by framing people strategies in terms of mission impact, organizational effectiveness, and business value. • Bring a 'builder's mindset' to design systems from the ground up-including structures, processes, and policies-ensuring they are inclusive, agile, and aligned with best practices. • Apply data-informed decision making to proactively surface talent needs, risks, and opportunities. • Champion the integration of innovation and AI into the People function-leveraging automation and AI tools to streamline workflows, increase capacity, and enhance employee experience. • Align people strategy with TOU's broader innovation-powered mission, ensuring internal systems reflect the organization's innovation ethos. • Operate with flexibility and pragmatism in a dynamic, entrepreneurial environment-prioritizing progress over perfection and aligning people initiatives with real-time organizational needs. • Collaborate cross-functionally with all departments, ensuring People & Culture is seen as a strategic and trusted partner across the organization. • Oversee HR contracts, providing strategic direction to meet People & Culture goals. • Oversee all core HR functions: employee relations, total rewards administration, employee performance management systems, compliance, talent development, and policy development. • Manage the Senior Associate, People Operations and where capacity requires, directly support delivery of HR operations to ensure seamless HR service delivery, legal compliance, and scalable support as the organization grows. • Standardize and optimize HR systems and processes, integrating equity and accessibility throughout. • Develop internal HR capacity to support future growth, scale, and impact and reduce reliance on external partners over time. • Design and implement integrated talent development frameworks, including employee performance management, learning and development, and succession planning. • Elevate manager capability through training, coaching, and toolkits that support team effectiveness, accountability, and inclusive leadership. • Foster a culture of feedback, learning, and growth-balancing performance expectations with human-centered leadership. • Lead the end-to-end talent acquisition function, ensuring best-in-class recruitment strategies that attract, assess, and hire mission-aligned, diverse talent. • Directly lead or support critical searches and executive recruitment where needed. • Oversee the contract Manager, Talent Acquisition, (and other HR contracted partners) providing strategic direction and support to meet hiring goals. • Partner with external search firms and talent partners to ensure the organization has access to the right talent at the right time. • Oversee a consistent and impactful onboarding experience that drives early engagement and belonging. • Build infrastructure to support proactive talent pipelining and workforce planning. • Be a visible champion of TOU's values, fostering a vibrant, inclusive culture through rituals, communications, and employee engagement initiatives. • Embed belonging into every facet of the employee lifecycle-from hiring to development to offboarding. • Lead initiatives to measure and improve engagement and culture health, including employee surveys and follow-through action planning. Requirements • 10+ years of progressive HR/people leadership experience, with at least 3+ years in a senior or head-of-function role. • Proven track record of designing and scaling inclusive, compliant people systems in growing or entrepreneurial environments. • Mission-driven HR leader who thrives at the intersection of people, systems, and impact. • Personal or professional experience with the child welfare system or other social impact work, or a commitment to learning about these systems. • Passionate about driving systems change with a relentless, solutions-oriented mindset. • Strategic HR leader who aligns people systems with long-term organizational goals. • Builder's mentality, thriving in early-stage and scaling environments. • Hands-on leader, comfortable setting strategy and executing key initiatives. • Demonstrates influential leadership and business acumen. • Inclusive culture steward, embedding equity, belonging, and inclusion principles. • Operational excellence in ensuring reliable, compliant, and efficient HR operations. • Commitment to people development through meaningful performance, learning, and succession systems. • Innovation-forward, exploring and adopting tools to elevate HR systems. • Skilled communicator and relationship-builder, fostering trust at all levels. • Comfortable working in remote, distributed environments and leading teams through change. • Data-informed decision-maker, using analytics to identify talent needs and improve people systems. Benefits • 100% employer-paid medical, dental, and vision coverage for employees; 50% for dependents. • Access to Talkspace for confidential therapy and mental health support. • Short-Term Disability, Life, and AD&D Insurance included. • Optional Long-Term Disability and Supplemental Life Insurance. • Health Care and Dependent Care FSAs available. • 401(k) Plan for pre-tax retirement contributions. • Work-from-home setup stipend to optimize your workspace. • Flexible PTO policy, plus sick leave and paid leaves of absence. • 8 company holidays, plus three organization-wide seasonal breaks. • \$1,500 annual stipend per employee for learning and development. • Regular organization-wide learning sessions on relevant and reflective topics.