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Thermo Fisher Scientific

Thermo Fisher Scientific

via Phenompeople

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Implementation Specialist

Anywhere
full-time
Posted 9/5/2025
Direct Apply
Key Skills:
Laboratory Services
Supply Chain
Service Environments
Communication Skills
Organizational Skills
Attention to Detail
Customer Focus
Microsoft Office
Data Entry Systems

Compensation

Salary Range

$Not specified

Responsibilities

The Implementation Specialist will implement service programs at customer sites across Europe, focusing on improving operational efficiency in inventory management and order handling. This role includes developing site SOPs/SOWs, training local teams, and conducting audits to ensure compliance with service level agreements.

Requirements

Candidates should have proven experience in laboratory services or supply chain environments, preferably with GxP/GMP experience. Strong communication and organizational skills, along with a customer-focused approach, are essential for success in this role.

Full Description

Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office, Warehouse Job Description When you are part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization, you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. Location/Division Specific Information Managed Services is a business segment that supports the Customer Channels Group, which offers essential outsourced on-site services at client sites aimed at improving supply chain and research operations efficiency and effectiveness. As an Implementation Specialist at Thermo Fisher Scientific, you will support Managed Services by implementing service programs at customer sites across Europe. This role focuses on improving operational efficiency in areas such as inventory management, order handling, and chemical management. What’s in it for you? Defined project schedules and performance objectives. Experience with a variety of client locations throughout Europe. A balanced mix of project management, operational activities, and customer interaction. What will you do? On-site implementation of service programs, including stockroom and inventory management. Develop site SOPs/SOWs and train local teams to maintain compliance with contractual requirements. Use systems such as IBS, ULS-IM and Microsoft Office to handle data accuracy and project reporting. Support customer meetings, provide project updates, and resolve operational issues. Conduct audits to ensure adherence to service level agreements. Recommend process improvements to enhance efficiency and customer service. Perform other duties as assigned by management. Keys to Success Experience: Proven experience in laboratory services, supply chain, or service environments (GxP/GMP experience preferred). Knowledge, Skills, Abilities: Strong communication and organizational skills with attention to detail. Ability to work independently and make informed decisions. Customer-focused approach aligned with Thermo Fisher Scientific’s Four-I Values: Integrity, Intensity, Innovation, and Involvement. Proficiency in Microsoft Office and capability to learn additional data entry systems. Willingness to travel up to 50% across Europe. Physical Requirements / Work Environment Work at customer locations, including offices, stockrooms, warehouses, and laboratories. Extensive walking and the ability to lift, push, and pull up to 25 kg. Personal protective equipment may be required depending on site requirements. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

This job posting was last updated on 9/6/2025

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