Thermo Fisher Scientific

Compensation

Full Description

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials Job Description How will you make an impact? The Field Service Engineer for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific performs on-site installation, alignment and repair of sophisticated equipment and systems. Engineers validate operational quality of system equipment; advise customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of analytical instruments serving the electronics research and manufacturing industries. The Field Service Engineer will join a diverse team with skills ranging from sophisticated computer networks, precision mechanics, high voltage electronics, vacuum theory, particle beams, optics, and chemistry. Territory: At Thermo Fisher Scientific, we value hiring talent from within the communities where we operate. This position supports a territory that includes up to 50% travel within Austin, Texas, and surrounding areas and neighboring states. Relocation assistance is not available for this role. Candidates must be located within approximately 50 miles of Austin, Texas. Applicants must be authorized to work in the United States without current or future sponsorship. This role invites the candidate to grow and learn in a challenging culture of shared purpose and drive! What you will do: Conduct on-site installations across the region Conduct on-site scheduled planned maintenance visits per commitments and schedule Provide troubleshooting and repair support for customers and other field service personnel Cultivate and develop positive working relationships with users and colleagues Complete technical training, as required Travel, often on short notice, to customer sites to resolve problems Advise external customers, manufacturing and internal customers thru effective communication Partner with colleagues as mentee and mentor to continue personal and team development Contribute to continuous improvement efforts for Service, documentation, and product factories Collaborate with application scientists, technical support engineers, and customers to resolve complex customer challenges Minimum Qualifications: University Engineering Degree or equivalent combination of technical education and experience on sophisticated systems, or equivalent military experience Prior experience using SEM, TEM, FIB, Circuit Analysis, or similar systems is preferred Ability to partner effectively with customers Excellent interpersonal communication skills; must have a professional working proficiency in English High level of proficiency on Windows software, network knowledge, current computer hardware Must have ability to obtain a valid passport and travel regionally and internationally as required Must possess a valid driver’s license Physical requirements include the ability to lift up to 50 lbs. Able to secure entrance to US Government laboratories and facilities, if required Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.