Thermo Fisher Scientific

Compensation

Full Description

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions Job Description Field Service Engineer II Northeast US (PA, NY, NJ) Territory: up to 70% travel in territory (New Jersey and surrounding regions; Nationwide travel) The Chemical Analysis Division (CAD) provides a wide array of analytical instruments and services to various markets such as Safety & Security, Environmental, Food Safety, Life Sciences, Medical, Energy, Spectroscopy, and Minerals and Mining. Our instruments are used globally in dynamic environments where flexibility, dependability, and user-friendliness are crucial. CAD has a global presence with more than 4,000 colleagues, offering solutions that support quick, informed decision-making. Role will report up to the Regional Service Manager, you will provide complete services on Spectroscopy instruments, including optical emission spectroscopy (OES), x-ray fluorescence (XRF), and x-ray diffraction (XRD). You will install, repair, perform preventative maintenance, and qualify these instruments. You will also collaborate with other team members, sales, technical support, and engineering. Carry out on-site installation, repair, upkeep, verification, and validation of OES, XRF, and XRD systems. Use customer management software to monitor service calls, parts inventories, and complete job tasks. Inspect malfunctioning products, analyze findings to resolve source of the problem, and recommend repair, replacement, or other corrective actions. Provide a communication link between the customer and the company to ensure effective service. Develop and conduct training on the safe operation of equipment, demonstrating skills to both team members and customers. Who are we looking for? Minimum education and experience requirement High school diploma coupled with 4+ years of hands-on experience as a Service Engineer, specifically with analytical instrumentation. Proficiency with OES, XRF, and XRD is highly preferred Bachelor’s degree in Sciences, Engineering, or a related field preferred Proficiencies Customer focused with excellent social skills Technical knowledge of scientific equipment or related technology-based equipment. Ability to prioritize service requests and produce clear and concise documentation. Ability to work independently within a customer location with minimal direct supervision. Travel & Physical/Environmental requirements Ability to travel up to 70% at times within the territory or other areas as needed. Physical activities: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, repetitive motions. Ability to safely lift 50 lbs. with assistance on occasion and safely lift and carry 25-30 lbs. continuously throughout the day. Environmental conditions: inside office environment, travel by taxi, train, airplane, noise, hazards, and conditions at customer locations. Maintain a valid driver’s license and safe driving record. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.