$64K - 67K a year
Coordinate and supervise group home services including staff management, medication administration, scheduling, training, safety, and regulatory compliance.
3 years direct support experience, 1 year supervisory experience preferred, ability to pass medication administration, CPR and first aid classes, valid CA driver’s license, and ability to relocate to Reseda, CA.
Reports to: Qualified Intellectual Disabilities Professional (QIDP) Position Summary Under the supervision of the QIDP of the home and the ARTD, the Lead House Services Coordinator is responsible for the coordination and implementation of services for group homes where adults with developmental disabilities reside. This position is responsible for ensuring the needs of the individuals living in the assigned group homes are met. The Lead House Services Coordinator is also responsible for ensuring basic systems are in place and operating successfully within the assigned residential site. This includes, but is not limited to, medication administration, laundry, shopping, menu/meal planning and maintenance and safety of the group home sites and assists with maintaining regulatory compliance. The position interfaces with staff, peers, management, families, neighbors, medical practitioners, Regional Center Service Coordinators and Regulatory agencies. Job Responsibilities: • Manage staff’s payroll • Process bi-weekly payroll, track staff attendance and review their time off request. • Ensure payroll is processed timely and accurately. • In partnership with QIDP, manage and supervise HSC’s and Residential aides. • Responsible for conducting interviews and notifying the QIDP of any staffing need. • Responsible for the group home’s staff schedules ensuring the home is operating per required ratios. Manages scheduling for all staffing needs, scheduling changes including call outs, and other scheduling changes, while avoiding unneeded overtime. • Directly responsible for filling call outs, up to and including working the shift. • Ensure required direct care staff training is provided on an ongoing basis. • Train staff on implementing goals and intervention techniques, to ensure that the procedure is consistently and systematically implemented across staff. • Responsible for ensuring all staff obtain and maintain valid certifications, i.e. CPR/First Aid, Medication Administration, Driver Safety Training, Water Safety, etc. • Responsible for assigning, scheduling and implementing monthly house meetings and ensuring full attendance. • Responsible for the development and implementation of household schedules, in partnership with the QIDP. • Facilitate the implementation of the daily household schedule, laundry schedule, and activity schedule, that ensures maximum involvement of residents and that individual needs are met through active treatment. • Assist with client self-care and provide specialized, intensive independent living skills training in the area of self-care, personal hygiene, medical and health needs, nutrition, care of clothing, money management, household maintenance, etc. • Works with staff to ensure residents’ goals are implemented properly and client data is input timely into client medical record or other documentation process as outlined in the client person center plan/IPP. Makes goal recommendations to the QIDP and consultants. • Responsible for ensuring all client data sheets are printed and put in the binder by the first of every month. • Ensure the client behavior and IPP goals data is tallied and submitted to the QIDP by the third of each month. • Meets with direct support staff team monthly; documents monthly meeting minutes and provides the minutes to the QIDP. • Observes direct support staff individually each month via spot checks, to support and train them on essential job duties, agency policies and procedures, and regulatory requirements. • Provides documentation of observation and any in-services completed during spot checks to the QIDP within 3 working days. • Provide new hire orientation to new staff working in the home. • Enforces agency training mandates. • Works in cooperation with staff assigned to individuals to ensure resident’s successful participation in appropriate recreational and community activities. • Facilitates communication and relationship building for residents. • Processes all incident, accident reports and human rights issues in a timely manner according to agency policy/procedures and licensing regulations. • Ensures human rights of individuals are safeguarded in all interventions. Along with QIDP, responsible for ensuring all staff are following behavioral intervention plans. • Ensures the medical services and records meet the needs of the individuals and conform to regulations. • Provides crisis intervention and emergency coverage for assigned site. After consulting with QIDP, secures additional resources as needed, identifies and resolves programs that resulted in an emergency situation. Performs direct support related tasks in emergencies or as requested by QIDP. • Provides transportation for residents as needed. • Under the direction of QIDP, assists in the preparation of site and individual records for DDS licensing and to meet the standards of quality established by the agency and funding sources. • Properly oversees medication administration within assigned group home(s) per physicians orders, care plans, and Agency guidelines. Administers medication (or supports individuals who can self-medicate) in accordance with Agency, DDS and Medication Administration Procedures. • Responsible for reviewing the MAR and medication cart for accuracy every site visit. • Responsible for medication administration staff assignments for assigned home and ensuring documentation is correctly entered and medication supplies are ordered as needed. • Monitors assigned group home for safe practices. Adheres to fire drill and emergency drill schedule and takes action to correct any resulting issues. Safety check on water temperature and refrigerator. Writes individual and site safety plans. Devises systems to keep employee injuries at assigned group home(s) as low as possible. Ensures all documentation of the above is maintained in the proper log. • Acquires necessary equipment, supplies, food and furnishings through established channels. Ensures equipment/supplies are inventoried, maintained and in clean, safe and good repair. Communicates maintenance needs in accordance with agency procedures. • Monitors the health, safety and well-being of residents, reports issues to appropriate persons and handles emergencies according to agency, regulatory and Red Cross guidelines. • Monitors facility vehicles’ condition and ensures safe operation of vehicle(s) in partnership with the Facilities Director. Responsible for weekly and monthly vehicle checklist and maintenance for assigned facility vehicle(s). • Identify and escalates any identified physical plant maintenance or safety issue immediately to the Facilities Director and QIDP. • o Fosters and maintains positive relationships with funding sources, day programs, families and neighbors. Manages family, resident, staff and community complaints quickly and proactively; informs supervisor of major and/or unresolved issues. • Acts in a manner consistent with organizational values, program mission and service delivery goals. Serves as a resource and role model for staff. • Familiarizes self with, abides by, and enforces agency, department, program policies and procedures, and personnel policies. Serves as an active contributing problem-solving member of the agency team. • Establishes systems to ensure that universal precautions are being used and the facilities are maintained clean and organized. Ensures chemicals, detergents and food are properly stored (locked cabinets) according to regulations. Identifies maintenance and repair needs in the group home and reports same to the facilities manager and the QIDP. • Serves as Mandated Reporter as required by the Adult Protective Services • Position requires some local travel to accompany residents to doctor’s appointments or for medical treatment. • Other duties as assigned by QIDP or Management Team. Qualifications: • Three (3) years of related direct support experience. • One (1) year of supervisory experience preferred • Demonstrate strong interpersonal and teamwork skills and work in a team-centered environment. • Ability to display a positive and professional demeanor. • Ability to communicate and work effectively with people of diverse cultures, education, social, and economic backgrounds. • Ability to give direction to staff and elicit buy-in on policies and procedures. • Proficient in computer operations, including internet-based client tracking systems. • Has passed or has the ability to pass medication administration class, CPR and first aid class and other mandatory licensing and agency requirements. • Maintain a valid CA driver’s license with a driving record that is acceptable for TLC’s insurance carrier. • Ability to lift 10 to 100 pounds. Job Type: Full-time Pay: $64,000.00 - $67,000.00 per year Benefits: • Dental insurance • Flexible schedule • Flexible spending account • Health insurance • Life insurance • Paid time off • Parental leave • Referral program • Retirement plan • Tuition reimbursement • Vision insurance Ability to Commute: • Reseda, CA 91335 (Required) Ability to Relocate: • Reseda, CA 91335: Relocate before starting work (Required) Work Location: In person
This job posting was last updated on 9/30/2025