The UPS Store Gainesville

Compensation

Full Description

JOB DESCRIPTION The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES • Delivers outstanding customer service to walk-in customers and telephone inquiries • Continuously practices good listening skills with customers, UPS Store team members, and leadership • Takes ownership of the customer's shipping needs and offers viable solutions • Takes action to learn all product and service offerings, alternative solutions, and industry trends • Operates all equipment, software, and devices in an expert fashion and is willing to teach others • Maintains a clean, organized, and safe working environment • Performs other duties as assigned QUALIFICATIONS • High school diploma or GED required • Strong computer skills, including Microsoft Office and Adobe Suites • Outstanding phone skills • Prompt, reliable, and responsible • Able to lift 40+ pounds • Excellent written and verbal communication skills • Retail/customer services experience • Neat, clean, and professional appearance • Non-smoking environment • Detail oriented, organized, and able to multi-task • Strong customer service skills and abilities • Highly organized and detail oriented • Strong computer skills, including Microsoft Office and Adobe Suites BENEFITS • Excellent Advancement Opportunities • Direct Deposit • Performance Bonus • Flexible Schedule • Formal Ongoing Training Program • Formal On-the-Job Training Program Job Type: Part-time Compensation: $12.00 per hour DOE. Application Questions: • How many years of RETAIL experience do you have? • What is the highest level of education you have completed? • Are you authorized to work in the United States without sponsorship? • Are you willing to undergo a background check, in accordance with local law/regulations? • Do you speak bilingual? Job Type: Part-time Job Type: Part-time Pay: $13.00 - $14.00 per hour Benefits: • Employee discount • Paid training Experience: • Retailer: 1 year (Preferred) Language: • other language (Preferred) Security clearance: • Confidential (Preferred) Shift availability: • Day Shift (Preferred) • Night Shift (Preferred) Ability to Relocate: • Gainesville, VA 20155: Relocate before starting work (Required) Willingness to travel: • 25% (Preferred) Work Location: In person