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The University of Kansas Health System

via Workday

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Pre-Reg Pre-Cert Specialist

Anywhere
full-time
Posted 8/18/2025
Direct Apply
Key Skills:
Patient Registration
Insurance Verification
Pre-Certification
Data Entry
Customer Service
Communication
Attention to Detail
Problem Solving

Compensation

Salary Range

$Not specified

Responsibilities

The Pre-Reg/Pre-Cert Specialist is responsible for identifying patients who qualify for pre-registration and ensuring the accuracy of demographic and insurance information. This role includes verification and pre-certification of admissions and outpatient visits, as well as pre-service collections and documentation.

Requirements

A high school diploma or GED is required, with a preference for candidates with 1 or more years of experience in Epic and prior experience in pre-registration or prior authorization. The position requires compliance with Medicare/Medicaid regulations and effective communication with patients and insurance providers.

Full Description

Position Title Pre-Reg Pre-Cert Specialist Remote Position Summary / Career Interest: The Pre-Reg/Pre-Cert Specialist is responsible for identifying patients who qualify for pre-registration to include all new patients and all return patients. This position obtains identification to assure accuracy of demographic and insurance information and enters all information into the registration system. The Pre-Reg/Pre-Cert Specialist is responsible for pre-service collections and documentation when applicable. This role is responsible for verification and pre-certification, notification and authorization of all admissions and / or outpatient visits. For all sponsored admissions, will contact patients' employer and/or insurance company to verify coverage and benefits, obtain benefit level, patient liability, billing address. Responsibilities and Essential Job Functions Works reports daily according to duty specifications to retrieve all un-contacted patients prior to service. Utilizes worklists to pre-register / pre-certify hospital services. Conducts telephone interviews as needed with patients to elicit demographic information and third-party payer data that will be needed for billing purposes. Enters patient data directly into registration systems. Ensures that MSPQ is completed when appropriate. Verifies with third party payor dependent eligibility, certificate and group numbers, co-payment and deductible amounts, statement mailing address, etc. Complies with Medicare / Medicaid and other insurance rules and regulations. Works closely with the clinics, hospital ancillary departments, and patient financial advisors regarding potential complications regarding insurance coverage. Secures accounts per established departmental policy. This includes but is not limited to, contacting the patient, contacting responsible payers including government and non-government payers, contacting the patient’s employer, referring uninsured and underinsured accounts to the Financial Advisors, and taking any other necessary actions. Contact provider office immediately of any restrictions denying services, such as inability to obtain pre-certification or any lock-in program by any agency. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience High School Graduate or GED. Preferred Education and Experience 1 or more years of experience in Epic. 1 or more years of prior experience in pre-registration or prior authorization. Time Type: Full time Job Requisition ID: R-44444 We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests. Notice: If you are a Current Employee or Contract Worker, please log into Workday to search for and apply to jobs using the Career application or by searching "Find Jobs". Your application, if submitted using this portal, cannot be moved forward. About The University of Kansas Health System As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world-class healthcare provider and destination for complex care and diagnosis. We are driven by our commitment to service, continuous improvement and to the highest degree of excellence. Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life-changing treatments for the people we serve.

This job posting was last updated on 8/19/2025

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