The Sports Facilities Companies

Compensation

Full Description

OPERATIONS TEAM MEMBER - Sprowls Horizon Sports Park Sports Facilities Management, LLC LOCATION: Pinellas Park, FL DEPARTMENT: OPERATION REPORTS TO: DIRECTOR OF OPERATIONS STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pinellas Park, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Sprowls Horizon Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day while providing participants with a quality program experience. This position is an active part of the conversion/changeover process before, during and after events. Duties require converting the facility and assisting with any event-oriented preparation/setup for shows or sporting events to run safely and efficiently. PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Provide courteous and friendly service to all guests and staff • Be responsive to guest concerns and direct to appropriate manager to resolve • Enforce facility policies and procedures • Have general knowledge regarding program options and facility events • Assist other departments as necessary • Setup and take down of indoor courts and outdoor fields, staging, risers, and other event related items • Ensure correct equipment is available for all games • Monitor play areas including turf and courts • Keep supervisor informed of issues and updates • Respond to all incidents, accidents, injuries, and altercations • Complete and file corresponding paperwork as necessary • Assist with daily maintenance and upkeep of facility • Assist with parking, to include directing customers to parking spots, collecting parking fees, etc. • Perform all other duties as assigned by management MINIMUM QUALIFICATIONS: • Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members • Must work well with others • Must take personal initiative for the betterment of the team and facility • Must have excellent guest service skills • Must be detail-oriented and have outstanding organizational skills • Ability to work with a wide variety of ages from preschool thru adult • Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance is necessary • Excellent communication skills, both verbal and written • Ability to maintain focus in a high-volume, fast-paced environment • Ability to multi-task and prioritize • Ability to remain calm and focused in difficult and stressful situations • Commitment to the safety and wellbeing of others WORKING CONDITIONS AND PHYSICAL DEMANDS: • Must be able to lift 40-50 pounds waist high • Will be required to stand for extended periods of time • Will be required to work indoors and outdoors year-round • Must be able to work independently in a busy environment • Must comply with safety and health code standards • Facility has intermittent noise • Must wear proper uniform • Able to run/walk as needed