The Planet Group

Compensation

Full Description

ServiceNow ITOM Developer Location: Remote (US-based) Rate Range: $45-$52/hr w2 or c2c Introduction We are seeking skilled ServiceNow developers who specialize in IT Operations Management (ITOM) and CMDB for a fully funded, multi-year enterprise project. This is an exciting opportunity to work on a large-scale telco implementation with a global team, delivering cutting-edge ITOM solutions that will transform IT operations. If you're a certified ServiceNow professional with deep ITOM expertise and a passion for solving complex infrastructure challenges, we want to hear from you. Required Skills & Qualifications • 2-5 years of experience implementing and designing ServiceNow solutions with a focus on ITOM (IT Operations Management) • ServiceNow ITOM Certification (Discovery, Event Management, or related) • Hands-on experience with CMDB and Discovery modules • Proven experience delivering ServiceNow ITOM solutions from design through implementation • Must be authorized to work in the U.S. Preferred Skills & Qualifications • Experience with containerized environments (Kubernetes, Docker) • Cloud infrastructure monitoring experience (AWS CloudWatch, Azure Monitor) • Knowledge of ITIL practices and frameworks (ITIL certification preferred) • Hands-on experience with additional ITOM tools (BMC, SolarWinds, Nagios, Zabbix) • Familiarity with event correlation, service mapping, and monitoring integrations • Infrastructure experience with Windows/Linux servers, networks, and cloud platforms (AWS, Azure) • Scripting and automation skills (PowerShell, Bash, Python) • Experience working with financial sector or telecommunications clients • Experience working with global/offshore teams Day-to-Day Responsibilities • Participate in the design, implementation, and customization of ServiceNow ITOM solutions to meet enterprise client needs • Collaborate with clients and stakeholders to understand business requirements and develop solutions that streamline IT operations • Configure and customize ServiceNow ITOM reports and dashboards to fit specifications • Work with cross-functional and international teams to ensure seamless delivery of ServiceNow ITOM solutions • Support integrations between ServiceNow ITOM and third-party databases and monitoring tools • Provide ongoing support during post-implementation phases, addressing issues and optimizing system performance • Train and guide clients and internal teams on ServiceNow ITOM best practices • Stay current on the latest ServiceNow releases and industry trends, incorporating new features to improve solutions • Ensure compliance with industry regulations and standards when implementing ITOM solutions Company Benefits & Culture • 100% remote work environment with flexibility • Long-term project stability with a fully funded 2-3 year engagement • Opportunity to work on enterprise-scale transformational projects • Collaborative global team environment • Competitive compensation package • Professional development and continuous learning opportunities • Work with cutting-edge ServiceNow technologies and methodologies Start Date: Mid-November 2024 Project Duration: 2-3 years (fully funded) #TECH