The Music Room/TMR Audio

Compensation

Full Description

Product Merchandiser Who we are We are a team of music lovers, who are dedicated to one singular mission: delivering the very best online shopping experience in the audio industry. We feel that there is nothing more fulfilling than creating a high-performance system on any budget with carefully selected used components, speakers and cables. Buy. Sell. Trade. Consign. Used & New. Find your HiFi sweet spot with The Music Room. Role Overview The Digital Product Merchandiser requires a strong e-commerce mindset, a data-driven approach, and an insatiable curiosity to test everything. This will own the digital merchandising strategy for new products—ensuring every SKU is beautifully represented, discoverable, and positioned to convert. You’ll work with all assets of the company from logistics and purchasing to sales and marketing. You will blend creative merchandising with analytical rigor to help the right customer find the right product at the right time. Key Responsibilities Product Listings & Conversion Rate Optimization ● Create, update, and maintain original content-rich listings that are SEO-friendly, and conversion focused for all new factory-authorized gear. ● Ensure every SKU is current with vendor updates, pricing changes, promotions, and specifications. ● Use Google Analytics, Shopify, and other reporting features to find trends in products that can be used to leverage better conversion rates. ● Constantly perform A/B tests in product pages in accordance to marketing standards and create actionable changes based on data. ● Audit listings weekly for accuracy, image quality, completeness, and conversion performance. ● Ensure all new products are 100% ready for sale before launch dates (i.e. listings, vendor creative assets, etc.) Manage Vendor Orders and Inventory Alignment ● Place and manage purchase orders, ensuring accuracy while maintaining optimal stock levels. ● Track and update ETAs, proactively follow up with vendors, and communicate changes to sales and marketing teams. ● Maintain strong vendor relationships to improve responsiveness, collaboration and speed of fulfillment. ● Work with factory authorized brands to ensure we are receiving all creative and request different assets if needed. ● Partner with Logistics to ensure received products match active listings and inventory Monitor and Move Aging Inventory ● Continually monitor aging inventory and work with marketing team to create campaigns and sales methods to move them quickly while trying to maintain. ● Work with marketing team to develop strategies and tactics to move stagnant inventory (marketing campaigns, product bundling, sales and promotions, site placement, pricing, etc.) ● Partner with marketing team to request tactical support for key items when inventory levels demand higher focus. ● Analyze sell-through performance each week and report on findings. Site Merchandising & Conversion Optimization ● Use sales data and conversion analytics to create rules and campaigns within site search platform to dictate sort order across all factory authorized items. ● Identify high priority items and report to marketing and sales teams to build joint campaigns and push higher sales velocities. ● Help dictate and build merchandising collections and coordinate with marketing team to promote in all channels. ● Boost AOV of new items by creating product bundles, build rules around item upsell or cross sell across strategic points of customer journey. ● Test product placement, messaging, and pricing presentation to boost conversion rates. ● Create “seasonal” refreshes to ensure new items are always prioritized strategically. New Product Sales Acceleration ● Work closely with marketing and sales team to hit sales goal of $12M in new product sales. ● Identify “target” items (i.e., high-margin, high-velocity, overstocked, trending, etc.) and collaborate with the marketing and sales teams to build campaigns that drive sales towards those items? ● Coordinate with marketing teams on brand new products launches to build campaigns and sales strategies. Also ensure these product launches are being performed immediately upon release. ● Identify opportunities to increase unassisted sales through improved assortment, presentation, increase resources, and other conversion level data points. ● Research and study competitors to see where their focus is and build strategies around a competitive market. ● Identify gaps in shelf space from a product assortment view, that can be filled to boost unassisted sales. Analysis, Reporting, and A/B Testing ● Continually conduct A/B tests product pages and other areas and present results with actionable recommendations. ● Report weekly on conversions, inventory aging, and sales performance of new products. ● Maintain an ongoing merchandising roadmap based on data, trends, and business priorities. ● Meet with Marketing Director weekly to report on primary success metrics and identify pivot points based on results. Extreme Ownership ● Think beyond the checklist — bring fresh ideas to drive visibility, sales, and efficiency ● Experiment, test, and iterate to find what works best ● Own outcomes and continuously refine based on results Requirements ● 3–5 years of experience in e-commerce merchandising or digital product management. ● Proven ability to drive online sales and conversion through data-driven merchandising decisions. ● Proficient with Shopify, BigCommerce, or another major e-commerce platform (experience with product setup, tagging, and merchandising tools required). ● Familiarity with inventory management and purchase order processes, ideally within a retail or e-commerce environment. ● Experience managing large product catalogs and optimizing product visibility, sort order, and category hierarchy. ● Proficient with performance analytics tools (GA4, Looker Studio, or Excel/Sheets) to track performance and identify trends. ● Working knowledge of on-page SEO fundamentals as they apply to product titles, descriptions, and metadata for discoverability. ● Highly detail-oriented and organized, with a track record of accuracy in data and listings. ● Experience collaborating cross-functionally with design, sales, and marketing teams to align content with business goals. ● Demonstrates ownership mentality—takes accountability for metrics and results. ● Passion for HiFi audio, consumer electronics, or performance-driven retail is a plus. ● Familiar with inventory management or ERP systems and vendor communication workflows. ● Bonus: experience with A/B testing tools, pricing tools, or feed management platforms (e.g., Merchant Center). About The Music Room Culture: The Music Room is a vibrant and dynamic family-owned business that is transforming the way home audio customers buy & sell online. We have shown consistent year or year growth for 13+ years and have 40+ employees - both local and remote. We operate in a custom-built, 15k sq. ft. facility with dedicated areas for shipping, receiving, testing, photography, conference room, offices and purpose-built listening rooms. We strive for a customer-first standard of excellence in all things by leveraging teamwork and Lean processes and forward-thinking systems. Teamwork & Customer Service are the 2 pillars of success that are emphasized daily. Bringing new-school innovation into an “old-school” industry. We place a heavy emphasis on the implementation of new and emerging technologies with a goal of providing the best customer experience in the audio industry… period. We are a family business with a “family first” approach. We work hard but never at the expense of taking care of yourself or your family. Our Purpose is “Connecting People to the Power of Music”. Core Values: Innovation – DEFY THE GENRE – We are all about making some noise in our industry and doing things differently. We are: Experimental. Groundbreaking. Trailblazers. The HiFi Biz Remixed. We are always exploring and embracing change because we believe we can do it better. Process – HIT ALL THE RIGHT NOTES – Every detail matters. We value: Fundamentals. Precision. Execution. Consistency. Everyone is playing from the same sheet of music. Our commitment to scalable processes is essential to achieving “standing ovations” from our customers. Teamwork – NO SOLO ACTS – There’s no lead singer taking the spotlight here. No room for oversized egos. We see the best in each other. We are a smart, talented, tight-knit band where everyone plays their part, and we work in harmony to produce incredible outcomes. Passion – STAY FOR THE ENCORE – We are passionate about what we do, and we stay connected to each other and our audience through music. We are not a clock-in/clock-out, “go through the motions” organization. We have fun, but we also care deeply about our work, and we are fueled by our passion to achieve excellence. Authenticity – NO CHEESY COVER SONGS – We stay true to the music that moves us with original compositions, performed in High Fidelity-Unfiltered communication. Integrity. Truth. Leave the “Hotel California” renditions at home. Let’s make some original music that we can be proud of. Wages: This position has a projected range of $60K-$65K Benefits: Medical, Dental, Vision Short-Term and Long-Term Disability Life Insurance Voluntary Hospital, Accident and Critical Illness Insurance 401/K with a company match Job Type: Full-time Pay: $60,000.00 - $65,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Parental leave • Vision insurance Work Location: Remote