The Locklear Agency

Compensation

Full Description

Note: The job is a remote job and is open to candidates in USA. The Locklear Agency is an established organization committed to serving families at the highest level. They are seeking a Customer Service Manager who will work with clients who have requested assistance, ensuring a high-quality client experience through effective communication and relationship building. Responsibilities • Learn and master our systems to deliver a high-quality client experience • Follow up with warm leads and prior client inquiries • Meet with clients virtually through Zoom or phone • Maintain clear and professional communication • Collaborate with your team to ensure smooth, consistent client interactions • Meet performance goals to earn growth opportunities • Participate in weekly virtual training and development sessions • Build and maintain client relationships with company-provided and self-generated leads • Help families understand how their options can support long-term security and protection Skills • Strong verbal and virtual communication skills • Comfortable using technology and modern digital tools • Excellent time-management and organizational abilities • Professional, dependable, and service-driven • A people-first mindset and willingness to learn • Flexible availability, including evenings or weekends as needed • Reliable smartphone, computer, and internet connection • Ability to pass a background check • Ability to complete contracting requirements • Active Life and Health Insurance License or willingness to obtain with support • Three or more years of experience in sales, customer service, or a related field Benefits • Remote-friendly work with flexible training and scheduling • Performance-based bonuses and incentives • Annual company trips for qualifying producers • Discounted personal coverage options • Leadership development and long-term advancement opportunities • Supportive, team-oriented environment built on service and integrity Company Overview • 🔹 The Locklear Agency Founded by Gino & Danielle Locklear, The Locklear Agency is one of the fastest-growing organizations in the life insurance and financial services industry. It was founded in 2019, and is headquartered in Southern Pines, North Carolina, US, with a workforce of 51-200 employees. Its website is https://thelocklearagencyinfo.com/.