The Lifetime Value Co.

Compensation

Full Description

At LTV.ai, we’re redefining customer engagement for e-commerce brands by empowering them with their own AI-powered ambassadors to deliver hyper-personalized Email and SMS interactions at an unprecedented scale. Requirements • 3-5+ years experience in Customer Success, Account Management, or Strategy roles at e-commerce SaaS or MarTech companies • Deep familiarity with e-commerce retention channels, especially email (Klaviyo, Postscript, Attentive, etc.) • Experience working with large-scale DTC brands ($50M–$500M+ GMV) • Understanding of AI/automation trends in marketing - comfortable helping brands evolve from legacy workflows • An AI-first operator - your default instinct is to use AI to solve problems, streamline workflows, and unlock leverage at scale • Analytical mindset - you can read performance data, identify opportunities, and communicate insights clearly • Excellent communication skills - you’re comfortable advising VP/C-suite clients and leading strategy calls • Strong ownership mentality with a bias for action and continual optimization Benefits • Base depends a lot on the person but we reward A players • Equity included