The LaSalle Network

Compensation

Full Description

LaSalle Network is hiring a Patient Access Specialist to support a 3-month leave coverage at one of Detroit's leading hospitals. This fully onsite Patient Access Specialist role is ideal for someone who thrives in a fast-paced clinical environment, communicates with clarity, and enjoys being the first point of contact for patients. With immediate start dates and a tight-knit team, this Patient Access Specialist opportunity is perfect for candidates who want to make an impact quickly. Compensation: $18-$20/hour Benefits: Medical, dental and vision insurance offered Location: Detroit, MI Work Model: Fully onsite, three 12-hour shifts per week (11 a.m.-11 p.m.) What's the job? • Serve as the first point of contact for patients in person and via phone • Manage high-volume inbound calls and schedule appointments/procedures across multiple sites • Coordinate with clinical departments to ensure protocol adherence • Enter patient demographics, billing and insurance data with accuracy • Educate patients on prep instructions for procedures • Communicate co-pay and deductible details clearly • Maintain updates with clinical staff regarding patient status • Work with medical staff to maximize scheduling efficiency • Navigate multiple systems, including Epic EMR and MyChart What's needed? • High school diploma or GED • Minimum 1 year call center or healthcare support experience • Strong communication and customer service skills • Ability to multitask and stay organized in a fast-paced hospital environment • Proficiency toggling between multiple systems/screens • Knowledge of medical terminology • Epic EMR experience required; MyChart/in-basket experience preferred • Polished, empathetic and patient-centric communication style What's in it for me? • $18-$20/hour • Medical, dental and vision insurance • Hands-on healthcare experience in a respected Detroit hospital • Opportunity to grow skills within patient access and revenue cycle functions If you're ready to jump into a role where every interaction matters, apply today to join this high-impact project. Angelika Kroczak Project Manager LaSalle Network LNOSHR LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: https://www.thelasallenetwork.com/wp-content/uploads/2024/11/Field-Employee-Benefits-LaSalle-Network.pdf All assignments are at-will and their duration is subject to change.