The Jonus Group

Compensation

Full Description

Job Description Personal Lines Customer Service Representative Job Summary Seeking a dedicated and detail-oriented Personal Lines Customer Service Representative to join a growing team. This role involves servicing personal insurance accounts, including home, auto, and umbrella policies, while delivering exceptional customer support. Compensation Package • Salary Range: $50,000 – $60,000 • Benefits: Comprehensive benefits package, including 401(k) Responsibilities • Provide full-service support for personal insurance accounts, including quoting, renewals, and policy maintenance. • Respond to customer inquiries, process policy changes, and assist with claims handling in a timely and professional manner. • Maintain accurate account records using an agency management system. • Collaborate with internal team members to ensure client satisfaction and continuity of service. Qualifications/Requirements • License: Holds an active P&C (Property and Casualty) insurance license. • Experience: 1–3 years of experience in personal lines insurance. • Technical Skills: Previous experience using agency management software preferred. • Soft Skills: • High attention to detail and strong organizational abilities • Excellent verbal and written communication skills • Proven ability to multitask and manage priorities • Customer-focused with a solutions-oriented mindset • Works well independently and in a team setting Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.