The Jackson Laboratory

Compensation

Full Description

This role sits within the Preclinical Services Business Unit and focuses on product and service offerings specific to Immunology and Autoimmunity. Candidates with proven expertise with life science tools serving immunology, autoimmunity, and large molecule therapeutics are strongly preferred. The Senior Product Manager drives implementation and expansion of new and existing products to capture and retain market share, ensures seamless product introduction and lifecycle management of assigned product lines. The Senior Product Manager will be responsible for mapping the pre-clinical research and drug discovery market, quantifying market size and opportunity, conducting voice of customer exercises that yield actionable insights and feed this into new product development and product improvement initiatives. The role will also develop compelling value propositions for assigned product lines, partnering with marketing to deploy campaigns with required messaging and content. The Senior Product Manager supports sales and our other customer-facing groups through the provision of sales tools and training, pricing and targeting strategies as well as customer visits and presentations. The Senior Product Manager also participates in and develops financial forecasting to include net, operating, and gross margins as well as revenue targets for their respective products in collaboration with leadership. Daily management of the portfolio will involve deal management of sales opportunities, customer communications, quality situation management, acquisition of direct voice-of-customer information, and determining and delivering business guidance for other functional groups. The salary range is $85,987 - $143,962. Salary will be determined based on qualifications and experience. The hired candidate will work remotely but will be required to travel to JAX locations, conferences, or meetings up to 30%. Key Responsibilities and Essential Functions Procures, analyzes, and synthesizes market information from internal and external resources into new product concept proposals aligned with a broader product strategy. Elements must include a clear product strategy including but not limited to market segmentation and maturity assessment, unmet needs matrix, product positioning statement, competitive landscape and anticipated response, IP strategy and sustainability assessment, strategic fit, delivery channel, and customer feedback. Oversees day to day customer interactions to understand and be able to represent user needs to execute or oversee process improvements to enhance customer experience Provide market opportunity assessments that may include TAM/SAM/SOM analyses, pricing strategies and projections of expected returns. Must include clear developmental timelines and investment requirements with associated milestones and technical risks. Lead and Develop Staff, as well as build collaborative relationships with colleagues in R&D, operations, and marketing "Leads commercialization and growth of a new business area through influence and integration of stakeholders via a clear sales and marketing plan that includes continued product concept development such as refinement of revenue forecasts and pricing structures. Other duties as assigned Minimum Qualifications: Bachelor's Degree required. Doctorate Degree preferred. Four years of experience in life science tools focused product management, product marketing, or strategic marketing serving academic, pharmaceutical and biopharmaceutical customers. Two years of supervisory experience is required. Background in Immunology or Autoimmunity preferred. Own the product strategy and lifecycle management for assigned product platforms and services within the Immunology/Autoimmunity portfolio. Conduct market sizing, segmentation, and opportunity assessments to guide investment decisions. Build and maintain a portfolio roadmap informed by scientific innovation, competitive intelligence, and customer insights. Define clear value propositions and differentiation strategies against competitors. Partner with marketing colleagues to develop and execute go-to-market strategies for new and existing services. Drive the creation compelling product messaging, positioning, and content for campaigns, sales tools, and customer engagement. Support training programs for BD and sales teams to ensure consistent and accurate articulation of product value. Provide input into pricing and revenue models to maximize growth and profitability. Work closely with R&D, scientific leaders, and operations to align product offerings with market demand. Engage with customers and key opinion leaders through Voice of Customer programs, advisory boards, and conferences. Partner with corporate development to evaluate partnership or licensing opportunities that strengthen the portfolio. Monitor industry trends, competitive activities, and scientific advancements to anticipate market shifts. Translate complex scientific information into actionable strategies and clear marketing narratives. Track product performance against KPIs and make data-driven recommendations for optimization. Demonstrated successful experience in formulating, communicating, and implementing complex plans and creative problem-solving as needed to launch and build products and services Interpersonal relationship skills sufficient to allow incumbent to effectively lead others, to develop consensus among those holding disparate opinions and to work effectively with individuals and groups made up of people representing a diversity of levels and degrees of sophistication Excellent initiative and organizational skills to prioritize complex tasks, projects, and workflow, and use independent judgment to make decisions regarding operations and deadlines Demonstrated successful experience in making important decisions, often under some pressure and tight time deadlines, which carry large financial consequences. Demonstrated ability to be a positive team player across diverse internal and external organizations Ability to travel up to 30% of the time #CA-DS5 About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org. EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws. Bar Harbor: The Jackson Laboratory's 43-acre scenic Bar Harbor campus is nestled between the Gulf of Maine and the mountains of Acadia National Park. Some of the best hiking and biking in the world (over 50 square miles of mountains, lakes, views, and dramatic coastline) is accessible from our campus. We are one mile from downtown Bar Harbor, which offers a vibrant downtown district with a plethora of restaurants, shops, museums, and galleries. Ellsworth: The Charles E. Hewett Center in Ellsworth, Maine, is a state-of-the-art facility that serves researchers world wide. The facility represents the culmination of nine decades of unmatched experience and leadership in breeding and caring for laboratory mice. Ellsworth, Maine, is one of Maine’s fastest growing cities. With a growth rate of nearly 20%, Ellsworth is a bustling year-round community and acts as a hub for surrounding towns. It is located nearby Acadia National Park and hosts numerous special events, concerts and festivals each year. Residents have access to fabulous shopping, recreation, museums, galleries, and dining at a variety of independent restaurants. Farmington: JAX Genomic Medicine is transforming medicine by improving patient care, lowering costs, and increasing life span and health span. JAX Genomic Medicine’s research focuses on the complex genetic causes of disease and on the development of genomic solutions tailored to each person's unique genetic makeup. JAX Genomic Medicine sits on a 17-acre site on the campus of the University of Connecticut Health Center. The 183,500-square-foot facility opened in the fall of 2014. Now, it houses over 300 biomedical researchers, technicians, and support staff in state-of-the-art computing facilities and laboratories. In Connecticut, JAX resides in the scenic town of Farmington, in the state’s capitol region. The Hartford region, which offers some of the best public schools in the country, is made up of both bigger cities and smaller, charming historic New England towns. JAX Genomic Medicine is also geographically located within 2 hours of Boston and New York and is close to multiple transportation systems, including bus lines, highways, railroads and international airports. Sacramento: The JAX® Mice, Clinical and Research Services facility is located in Sacramento, the state capital of California. Sacramento is less than a two-hour drive from San Francisco, Napa Valley, and scenic Lake Tahoe, and a short flight to both Los Angeles and Orange County. Sacramento is the birthplace of the nation’s Farm to Fork movement, and offers excellent restaurants, gastro-pubs, wineries, theaters, and museums. Outdoor activities are plentiful: Boating, white water rafting, and riding the scenic bicycle trails are popular. Housing and other costs of living are more affordable in Sacramento and its surrounding suburbs than in most other neighboring areas in the North Bay, making Sacramento one of the hottest housing markets in the country year after year. Augusta: JAX’s Maine Cancer Genomics Initiative (MCGI) is located in Augusta, Maine, in the Harold Alfond Center for Cancer Care (HACCC), at Maine General Hospital. It began operations in 2016 with three overarching goals: to provide cancer genomic testing for Maine cancer patients; to develop and deliver physician education about clinical genomic cancer diagnostics; and to build a network in Maine of oncology practices conducting studies in genomic medicine.