The Home Depot

Compensation

Full Description

Position Purpose: We're looking for a highly accomplished and strategic Senior Director of Technology to lead the development, growth and execution of our retail media, marketing, and data platform strategy. This is a critical leadership position responsible for a portfolio of technologies that drive customer engagement, personalization, transformation and monetization. Reporting directly to the VP of Technology and Product for Marketing , this role requires a visionary and hands-on leader with deep expertise in the retail media landscape, marketing technology (MarTech), data platforms including Customer Data Platform (CDP) and its set of applications. You'll manage a team of senior leaders, be responsible for empowering them to build high-performing teams, define technical roadmaps, and deliver scalable, secure, and innovative solutions that align with our business objectives. Responsibilities: Strategic Leadership: • Develop and champion the long-term technical vision and strategy for our retail media, marketing, personalization, CDP, and data platforms. • Collaborate with your technology peers, as well as product and business partners, to translate business needs into a clear and actionable technology roadmap. • Serve as a subject matter expert and thought leader on emerging trends and technologies in the retail media and MarTech spaces. Retail Media Technology: • Oversee the end-to-end technology stack for our retail media network, including ad serving, inventory management, targeting, reporting, and campaign management systems. • Drive the development of new features and capabilities to enhance our retail media offerings and generate new revenue streams. • Ensure the platform is highly scalable, reliable, and compliant with privacy regulations. Marketing & Personalization Technology: • Lead the technology strategy for our core marketing and personalization platforms, including email, push notifications, and on-site personalization engines. • Integrate and optimize our marketing technology stack to create seamless, personalized customer journeys across all touchpoints. • Drive the adoption of machine learning and AI to improve personalization, targeting, and campaign effectiveness. Data & CDP: • Lead the development and management of our Customer Data Platform (CDP) and associated data infrastructure. • Ensure the integrity, accessibility, and governance of customer data across the organization. • Build robust data pipelines and analytics capabilities to enable data-driven decision-making and business intelligence. Team Leadership & Management: • Lead, mentor, and coach your direct reports. • Empower your leadership team to foster a culture of technical excellence, innovation, and accountability within their respective teams. • Guide teams to drive technical excellence, solve the most challenging problems, and champion best practices across the organization. • Oversee project execution, manage budgets, and ensure the timely and high-quality delivery of all initiatives. • Implement and enforce best practices in software development, including agile methodologies, code reviews, and automated testing. Key Responsibilities: 50% Strategy & Planning: • Partners with functional and technical leaders to identify and plan requirements necessary to meet short and long-term, multi-year business needs • Develops and executes strategic plans in support of key objectives in a timely and fiscally responsible manner • Informs and drives strategic alignment and partnerships with functional and technical peers and leaders • Connects the dots across multiple levels and related functions to understand the business holistically • Evaluates research and market analysis, including meeting with third party vendors, on industry innovations and technology platforms to understand demand; translates findings to inform the strategy • Establishes and nurtures strategic vendor relationships; influences vendors to align to domain, portfolio, and enterprise strategic objectives • Drives growth for the business by applying technical and domain expertise to provide thought leadership and translate vision into action • Contributes to the customer-centric, data-driven vision, strategy, goals, and roadmap for the experience • Suggests proactive changes and course corrections to drive alignment of vision, strategy, goals, and roadmap with organizational core values and industry trends by assessing effectiveness and course correcting as needed 10% Delivery & Execution: • Defines and communicates value propositions, success metrics, and outcomes • Documents, reviews and ensures that all quality and change control standards are met • Develops, plans, and implements sustainable, repeatable, and reliable processes; oversees process improvement • Drives operational excellence to create internal customer satisfaction and meet operational metrics, simultaneously prioritizing external customer needs • Responsible for driving the annual budgeting and planning process to prioritize projects and allocate the SFA assigned budget targets to develop an Annual IT Budget. Translate the Annual IT Budget into a staffing plan, including flexible resource allocation models • Understands and articulates the value creation and business proposition to teams and functional partners • Enables the Product Team to provide consistent, empathetic assistance in support of our products and services whenever the customer needs us • Defines, implements, and executes on a strategic initiative prioritization process 40% People: • Provides leadership, mentoring and coaching to direct reports • Manages and coordinates strategic direction for staff • Attracts, retains, develops, and motivates top talent • Drives the development of leaders by conducting annual and mid-year reviews, reviewing individual development plans and providing performance feedback • Supports talent management efforts by monitoring the succession planning and selection process, as well as challenging and empowering leaders on individual development plans Direct Manager/Direct Reports: • Typically reports to a Vice President. Travel Requirements: • Typically requires overnight travel 5% to 20% of the time. Physical Requirements: • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: • Must be eighteen years of age or older. • Must be legally permitted to work in the United States. • Must be legally permitted to work in the United States Preferred Qualifications: • 10+ years of experience in technology leadership roles, with at least 5 years in a director-level or similar position. • Proven experience leading and managing other senior leaders (e.g., directors, principal engineers, or distinguished engineers). • Exceptional stakeholder management skills with a track record of successfully collaborating with product, business, and technology leaders. • Deep technical expertise and hands-on experience with: • Retail Media: Ad servers, ad exchanges, DSP/SSP, and related ad-tech platforms. • Marketing Technology: ESPs, CDPs, DMPs, personalization engines, and analytics platforms (e.g., Salesforce Marketing Cloud, Adobe Experience Cloud, Braze, Tealium, Segment). • Data Platforms: Data lakes, data warehouses, ETL/ELT, and big data technologies (e.g., Snowflake, BigQuery, Spark, Kafka). • Cloud Computing: Extensive experience with public cloud platforms (AWS, GCP, or Azure). • Strong understanding of modern software development practices, including microservices architecture, APIs, and CI/CD. • Excellent communication, interpersonal, and presentation skills with the ability to influence and build consensus with both technical and non-technical stakeholders. • Demonstrated ability to drive business outcomes through technology innovation and strategic execution. • Experience in the retail or e-commerce industry is a significant plus. • Experience with machine learning and AI applications in marketing and personalization. • Familiarity with privacy regulations such as GDPR and CCPA. • Track record of successfully managing technology budgets. Minimum Education: • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: • No additional education Minimum Years of Work Experience: • 10 Preferred Years of Work Experience: • No additional years of experience Minimum Leadership Experience: • None Preferred Leadership Experience: • None Certifications: • None Competencies: • Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals • Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives • Courage: Stepping up to address difficult issues, saying what needs to be said • Cultivates Innovation: Creates new and better ways for the organization to be successful • Customer Focus: Builds strong customer relationships and delivering customer-centric solutions • Decision Quality: Making good and timely decisions that keep the organization moving forward • Develops Talent: Developing people to meet both their career goals and the organization's goals • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. • Drives Results: Consistently achieving results, even under tough circumstances • Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action • Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions • Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics • Persuades: Using compelling arguments to gain the support and commitment of others • Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals • Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies • Tech Savvy: Anticipating and adopting innovations in business-building digital and technology applications Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.