The Hillman Group, Inc.

Compensation

Full Description

At Hillman, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage as well as short-term and long-term disability. Financial benefits include 401(k), education assistance, Military Leave Pay, stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see our Benefits Showcase. Job Summary The Senior Product Manager is responsible for leading product development, planning, and lifecycle management across the portfolio. This includes evaluating and prioritizing new product and customer requirements, defining performance specifications, and developing merchandising and POP solutions. The role partners closely with Engineering, Operations, and Sales to ensure products meet revenue targets, customer expectations, and overall business goals. Additionally, the Senior Product Manager will oversee key product categories including, but not limited to, residential keys, office keys, and key fobs. The role drives market research and merchandising strategies to increase adoption and align with consumer trends. Serving as the primary point of contact across the business, this position also supports sales channels during product line reviews, business reviews, and trade shows. Essential Job Functions* 1. New Product Development Drive product innovation through the Project Management Office (PMO), leading cross‑functional teams from concept through commercialization. Partner with Engineering, Design (internal and external), Sales, Marketing, and Licensors to guide product design, development, and launch activities. Research, develop, and test merchandising and product strategies to enhance consumer engagement and market relevance. Manage full lifecycle execution for new products and machines, from initial concept through end‑of‑life planning. 2. Product Leadership Monitor product line performance, identify improvement opportunities, and drive strategic enhancements aligned with business goals. 3. Roadmap Ownership Develop, maintain, and communicate a comprehensive roadmap outlining the strategic vision, milestones, and evolution of all machine‑based product with a focus on traditional keys, ensuring alignment with corporate objectives and market needs. 4. Product Line Development Forecast, implement, and monitor new and existing product lines to maximize revenue, margin, and overall business performance. Support collaborative product development through ongoing coordination with cross‑functional stakeholders. Partner on planogram creation tailored to multiple retail channels and partners. 5. Channel Support Support Sales and Channel teams by contributing to customer presentations, line reviews, and new program opportunities with a focus on promotional and merchandising initiatives. Provide timely communication, issue resolution, and product expertise to Sales and Support teams across the retail network. 6. Market Plan Development & Management Analyze revenue, margin, and market trends to identify growth opportunities and guide strategic decision‑making. Develop customer‑aligned promotional strategies to drive category performance and strengthen retailer partnerships. 7. Channel Revitalization Collaborate with cross‑functional partners to refresh and strengthen channel strategies, enhancing product visibility, consumer engagement, and overall retail presence. Rebuild and strengthen customer relationships within the traditional specialty retail channel to drive engagement and long‑term growth. * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities. Education & Experience Bachelor’s degree in marketing or related area preferred or 5 years equivalent experience Ten years’ experience managing consumer product lines, retail distribution channels or related business analysis preferred Proficient in Microsoft office software systems. Advanced Excel & Power Point required; Microsoft Project/Teams/Agile and Oracle experience preferred Experience in developing engineered products with internal and external R&D resources preferred Experience in developing consumer-focused product packaging, pricing, positioning, messaging and collateral, demos, presentations, and other sales tools Competencies – Knowledge, Skills, and Abilities Analytical background preferred for managing pricing and project management tools Excellent organizational and planning skills; able to multi-task and meet deadlines Ability to travel as required Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; evaluates and generates alternative solutions; makes recommendations Resilience - Positively impacts the team and the organization by dealing effectively with pressure; remains optimistic and recovers quickly from setbacks Leadership - Shows a high degree of personal integrity, honesty and ethical behavior; respects & protects confidential information; holds self-accountable for results Continual Learning - Assesses and recognizes own strengths and weaknesses; pursues self-development Organizational Awareness- Makes decisions, and performs in a manner which is aligned with the organization's mission, vision, and values Planning and Results Orientation- Balances customer requests with organization capabilities and resources Identifies opportunities to improve work processes Supports others in completing tasks and improving overall effectiveness Contributes to setting work priorities and direction Identifies in advance when intended results may not be achieved Participates in development of project plans Customer Focus- Makes decisions based on organizational goals Uses knowledge about the customer to inform decision making, and problem solving Strives to provide additional value to the customer experience Actively solicits customer feedback in order improve business relationship Suggests ways to improve the customer experience Collaborates with colleagues to deliver high quality service Work Environment and Physical Demands Work Environment Office: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required. Physical Demands Office: Sedentary. The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.