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TH

The Hartford

via Workday

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Sales Operations Consultant

Wayne, Pennsylvania
Full-time
Posted 1/5/2026
Direct Apply
Key Skills:
Financial Modeling
Budget & Forecasting
KPIs
Excel (PivotTables, VLOOKUP)
Power BI

Compensation

Salary Range

$75K - 90K a year

Responsibilities

Coordinate issue resolution processes, collaborate across departments, and support sales operations and compensation processes.

Requirements

Bachelor's degree in Business Administration, Finance, or related field, with experience in sales operations, compensation, or similar roles, and strong communication and organizational skills.

Full Description

Sales Support Consultant - 87PR5E We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Sales Operations Consultant plays a pivotal role in driving the coordination and communication of issue resolution processes as well as serving other key functions within the Sales organization at Hartford Funds. This individual will champion comprehensive ownership of issue resolution, collaborating across departments to ensure seamless operations and build lasting trust within the sales team. Key Responsibilities: Own the coordination and communication of issue resolution, ensuring a more comprehensive approach than currently exists. Engage with sales leadership to secure necessary approvals for process changes and initiatives. Collaborate with IT to implement system changes that support sales operations and process improvements. Partner with Finance to guarantee accurate compensation adjustments, and work directly with sales representatives to clarify timing, visibility, credit, and compensation details. Communicate updates and outcomes to relevant sales team members, as well as leadership to ensure they understand the timing and impact from a compensation perspective, with the ultimate goal of fostering trust in business data and tracking. Manage the Distribution Coverage Exceptions Process by capturing and maintaining exceptions for the sales team and coordinating with Divisionals and the Distribution COO. Oversee the Focus List Process, acting as the owner for AC, BDC, and IAC focus list oversight, maintenance, and necessary adjustments. Handle governance of the ongoing creation and maintenance of advisor teams. Coordinate with the Head of Sales Operations to liaise with Distribution vendor relationships. Qualifications: Bachelor’s degree in Business Administration, Finance, or a related field preferred. Experience in sales operations, compensation administration, or a similar role preferred Demonstrated ability to coordinate across multiple functions and communicate effectively with diverse stakeholders. Strong analytical, organizational, and problem-solving skills. Proficiency in working with IT systems and compensation management tools is an advantage. Key Competencies: Excellent verbal and written communication skills Attention to detail and a commitment to accuracy Ability to manage sensitive information with discretion Strong interpersonal skills and a collaborative mindset Proactive approach to identifying and resolving issues This role is critical in ensuring that the sales team operates efficiently and that compensation processes are transparent and trusted. The Sales Operations Specialist will be integral to driving continuous improvement and supporting the organization’s growth objectives. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $75,000 - $90,000 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us Our Culture What It’s Like to Work Here Perks & Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice

This job posting was last updated on 1/6/2026

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